Brand identity is a phrase that gets thrown around a lot in the hospitality industry, but it’s also one of the areas in which many venues seem to be most challenged.
Come Sunday morning, people may always need their smashed avocado, but the way hospitality businesses plates up that smashed avo will change over the next five to ten years. Here’s how.
When taking over an existing hospitality business, there’s plenty of work that needs to be done after the sale has been finalised in order to ensure the transition to new ownerships is a successful one.
History is littered with examples of businesses and empires that expanded far too quickly for their own good, and business is no different.
Cutting costs can be a daunting task, but when it comes to the hospitality industry, most businesses simply cannot afford to be lazy when it comes to crunching the numbers.
When most people think of sustainable business practices, fast food and hamburgers don’t usually spring to mind.
If you own a restaurant or café, it’s likely that you’ll have to handle customer complaints at some point – but it’s how you handle them which can set your business apart.
Negotiating a retail lease with your landlord is a little bit like David battling Goliath, but there are better ways to approach it.