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What’s new archive

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    This page lists improvements made to MYOB Practice in previous years.

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    For improvements made to MYOB Practice in the current year, see What's new in MYOB Practice.

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    For tax issues, see also the known issues page.

If you can't find one of these features or enhancements in MYOB Practice, clear your browser's cache and refresh the MYOB Practice tab. If you still can't see it, your practice may not have access to that feature.

2022 improvements


General improvements

11 November

  • Less disruption and waiting, more productivity and efficiency!

    MYOB Practice got a speed boost. We think you’ll notice improvements in a few different places, including tax rollover and upgrades completing within 10 to 20 seconds, and some key pages loading faster. Load times are halved in some cases, helping you stay in the flow while you work.

AU tax improvements

21 December

  • Foreign income tax offset (FITO)


    calculation: If you're claiming foreign income tax offset in your tax return, we'll calculate the offset limit (if you're claiming more than $1000) based on the foreign income and foreign tax paid entered in the tax return. The calculated offset will appear at Item 20 label O and on the tax estimate.

15 December

  • Partnership return - Accessing the tax schedules/workpapers from the tax return label

    You can now access the schedules/workpapers from within the tax return next to the label. Simply click the Related schedule/workpapers link.

9 December

  • Amend tax returns

    Individuals only, 2022 onwards

    You can amend your tax return if you have made a mistake, forgotten to add items, or if something has changed after you've lodged your tax return. Learn more.

  • Item IT5 - Net financial investment loss calculation

    MYOB Practice calculates the IT5 amount.
    Financial investment losses are added back to taxable income when calculating adjusted income (ATI) for certain income tests. The IT5 label calculates values entered in the income return that is used to calculate Adjusted taxable income (ATI).

  • Improved IITR layout

    We've rearranged and relabelled some sections in the IITR to make them easier to navigate.

23 November

  • Foreign employment income non-payment summary and Foreign pensionsor annuities workpapers
    We've made enhancements to the foreign income workpapers and they are ready to use. You can now complete Items 20T, 20N, 20L, and 20D using these workpapers.

18 November

  • Individual return (2022) - Multi-property rental schedule
    You can now add private use amounts to the rental property schedule. Learn more.

  • Payment summaries and income statements
    The Net foreign employment income will now integrate into Item 20U Foreign employment income in the main return.

3 November

  • Distribution received - Trust workpaper
    You can now add multiple Distribution received - Trust workpaper.

  • Distribution received workpapers:
    The following amounts from the Distribution received workpapers (Partnerships, Trust, and Manged fund) will now integrate into the labels in the main return:

    • T7: Early stage venture capital limited partnership tax offset

    • T8: Early stage investor tax offset

    • T9: Exploration credits.

Add the respective workpapers at T7, T8, and T9 for the amounts to appear on the main return label.

24 October

  • Tax returns can be made Ready to lodge in bulk
    You can change the status of multiple tax returns at the same time from Pending signature to Ready to lodge.
    Lodging in bulk was previously mostly useful if you used portal in MYOB Practice to automatically move returns to a Ready to lodge status. This change makes it easier to lodge tax returns in bulk if you’re not a portal user.
    Learn more.

12 October

  • We've temporarily disabled the Foreign employment income non-payment summary and Foreign pensionsor annuities schedules while we work on improving them. If you need to complete Items 20D, 20L, 20N, and 20T, go to the desktop version.

21 September

  • SBITO workpaper: We've created a small business income tax offset workpaper to help with calculating the small business tax offset. Learn more.

15 August

  • Distribution workpapers: We've created 3 new workpapers for the distribution received income

    • Distribution received - Partnership

    • Distribution received - Trust

    • Distribution received - Managed fund

      Tax workpapers & schedules panel with the Add schedule or workpaper drop-down expanded and the Distribution Received - Managed Fund, Distribution Received - Partnership and Distribution Received - Trust options highlighted.

29 July

  • Tax compliance for 2022 is here!
    You've got all the latest updates you need for the new tax year, including:

    • create tax returns in MYOB Practice and rollover from the previous year (if you have a return already in MYOB Practice).

    • new business worksheets

    • rate changes

    • tax estimate improvements

    • R&D schedule in a company return

    • improved payment summary schedules in partnership and trust returns.
      Learn more

  • Create new tax returns in MYOB Practice. Learn more

  • Individual returns — Business workpapers
    We've created 3 new workpapers for the Business income. Use these workpapers to enter a breakdown down of the business (PP and NPP) income and deductions

8 June

  • Lodging tax returns is faster and more convenient
    You can lodge tax returns in bulk! Select all the returns you want to lodge from the Compliance list and click Lodge to send them all to the ATO. 
    Learn more.

19 May

  • Tax estimate improvements

    • Zone offset: The offset calculation will display when the taxpayer had dependants or was living in multiple zones or overseas zones.

    • Beneficiary tax offset: The offset will display on the estimate when there is an amount at Item 5 Australian Government allowances and payments.

    • T3 Superannuation contributions on behalf of spouse tax offset: This offset includes the spouse's income in the calculation.

    • Seniors and Pensioners Tax Offset (SAPTO): The estimate will now display the offset on a separate line.

    • Small Business Income Tax offset: The offset includes Item 15A: Net Small Business income in the calculation.

    • Study and training loan rates: We've updated the 8% repayment threshold income.

19 April

  • Display local date and time
    Timestamps will be based on your system's local date and time and will use a consistent format. You'll notice these changes in timestamps throughout your compliance work. For example, in the timestamps of lodged returns.

Portal improvements

21 July

  • Save time when managing your tasks

    We’ve redesigned tasks so that you can select up to 100 tasks to complete and reopen in one action. You can also now sort tasks by client and due date so that you quickly find the most relevant tasks. Learn more about tasks.

20 July

  • Improved task reminders

    We’ve improved the interface for Tasks so that it’s clearer that you’re sending your clients a reminder, not a new task. Your clients will also be sent improved email reminders that clearly show they’re task reminders, not new tasks. Learn more about sending a task reminder.

9 May

  • Improvements for Client Portal
    Your clients can now upload multiple documents in one process. When clients do this, you'll receive one email notification for all the documents they've added in one upload.

Documents improvements

5 April

  • Client’s profile automatically added to documents
    When you receive documents in MYOB Practice from your clients through the Client Portal, the documents will now automatically have the client’s profile added to them. We’ll only add a client’s profile to documents when there is one client in the Client Portal.
    Learn more about profiling documents.

25 March

  • Fix for profiled documents
    Previously, you may have had some issues with loading the Documents page when you’d added more than three profiles to a document. We’ve fixed this by reducing the amount of profiles you can see when you hover over the Clients column. Now, you will see up to three clients and if you’ve added more than three clients, it will show as Client, Client, Client, … more+
    You can still view and edit all the profiles added to a document when you’re looking at the document’s details. The Client search also still works for finding clients that are profiled to a document. Learn more about profiling documents.

Contacts improvements

1 December

  • Group your clients and contacts
    If you only use MYOB Practice, you can now group:

    • individuals

    • companies

    • trusts

    • other organisations.

    When you've created a group, you can search for members using their group name and navigate between them more easily. Each client and contact can belong to multiple groups. Learn more about groups.

    If you use MYOB AE/AO, you’ll be able to see your family groups from the desktop software in MYOB Practice through contact sync.

25 October

  • Add and view salutations for your clients and contacts
    If you only use MYOB Practice, you can now add salutations for your clients. Go to Contacts Contact list and select a client by clicking anywhere in the client row to view their details on the same page. On the right side, you can edit the client and add their preferred name or title in the Salutation field.

    If you use MYOB AE/AO, you’ll now see the salutation when you look at a client in your Contact list and in Client details.

  • Record and view director ID in MYOB Practice
    If you only use MYOB Practice, you can now add a director ID for company directors. Go to Contacts Contact list and select a client by clicking anywhere in the client row to view their details on the same page. On the right side, you can edit the client and add a director ID. Learn more.

    If you use MYOB AE/AO, you now see the director ID that you’ve recorded in AE/AO in their client details. You can view the number in Contact list and the client’s Client details page. Learn more about recording director IDs in AE/AO.

Corp Admin improvements

17 March

  • Director identification (ID) number in Corporate Admin
    When you're registering a new company, you can now see an existing contact's director ID number that you've added into AE/AO when you're appointing a director (step 2) and reviewing the form (step 5).

8 March

  • Bulk 484 forms in Corporate Admin (AU)
    We've added a bulk update feature for 484 forms. In one process, you can now change an officeholder or a member's name and address across multiple companies. Learn more about bulk updates for changing an address or changing a name.

Partner Hub improvements

25 October

  • Added referrals and active files to Overview page
    As part of our updates to the Partner Program, you can now earn points through referrals and active client files. The points you earn from referrals and active files are now visible in the Overview page of the Partner Hub. We've also improved the Activities summary area on the Overview page so that it's clearer to see the activities that earn you points and a summary of your practice's progress.

1 June

  • Share your practice's Partner Program tier
    In the Partner Hub, you can now download your status logo with your practice's Partner Program tier. Add the logos to your website, email signature or social media to showcase your tier. Learn more.

26 May

  • View the status credits you've earned from events
    If your practice has earned status credits from attending an event, you can now see this under Program Activities. To see more detail and check who has registered for an event, click View Team Progress History and select the Events tab. Learn more about viewing team activities.

4 April

  • View your promotional status credits
    If you’ve earned status credits during a promotion, you can now see this under Program Activities. To see more detail, you can click View Team Progress History to view your team activities.

17 March

  • Added Program Activities to Overview page
    On the Overview page, you can now view your team’s activities, including their progress with certifications, and the amount of status credits they've earned. You’ll also be able to look at your team’s progress in more detail so that you know what to work on to reach the next tier. Learn more.

18 February

  • You can now update your team size so that your practice earns the right amount of status credits. Learn more.

15 February

  •  In the Partner Hub Overview, we've added a progress bar for status credits so that you can now see how many status credits you've got.



General improvements

15 June

  • We've added a What's coming link to the help menu in the left menu bar. This lets you see what features we'll be adding in the coming months. Learn more.

6 May

  • Create coding reports for MYOB Business files
    You can now generate coding reports for clients with MYOB Business files. Previously, this was only possible for MYOB Essentials and MYOB AccountRight files.

AU tax

2 December

  • Rollover of additional fields
    The following fields will roll over when you move a tax return from AE/AO to Practice tax.

    • Rental property schedule

      • Property address details

      • Ownership%

      • Date property first earned rental income

      • Borrowing expenses

    • Motor vehicle expenses

      • Make and model

      • Date and year purchased

      • Registration number

      • Fuel election method.

27 October

  • Performance improvements on locked forms
    We've improved the time it takes to open locked forms when you're lodging a return.

7 October

  • Easier access to help for tax
    We've added a handy link in the tax return to access all help topics and updates.
    Click Help and support to access the page in the product or check out the page.

    A question mark icon and the text Help and support highlighted  to the right of the Individual tax return page.

4 October

  • Hide TFN
    You can mask (hide) TFN in a tax return and tax estimate. Learn more.

29 September

  • Draft watermark when printing tax returns
    You can mark the tax return and the estimate with a DRAFT watermark. Learn more.

20 September

  • Validation error improvements
    Click See a list of common errors to access the validation error help page to help you fix the error. Clicking the validation message will also take you to the field you need to fix. Learn more.
    The Validate, Prefill from ATO, and Preview (PDF) buttons will be visible when working on the tax return.

14 September

  • Printing improvements
    You can choose to preview or download the PDF copy of the tax return and tax estimate. Learn more

9 September

  • Audit history
    Administrators now have access to an audit history. It shows any changes made to the status of tax returns and any changes made to staff role assignment. Learn more.

2 September

  • Accessing the tax schedules/workpapers from the tax return label
    You can now access the schedules/workpapers from within the tax return next to the label. Simply click the Related schedule/workpapers link. Learn more.

31 August

  • ATO pre-fill data.Learn more

    • Managed Fund distributions to Distribution received, Early stage investor (ESIC), Early stage venture capital limited partnership (ESVCLP) workpapers

    • Partnership distributions to Distribution received worpaper.

26 August

  • ATO pre-fill dataLearn more

    • Foreign Employment payments to INCDTLS schedule.

25 August

  • ATO pre-fill data.Learn more

    • Early Stage Innovation Companies (ESIC) to Early stage investor (ESIC) workpaper.

23 August

  • ATO pre-fill data.Learn more

    • Item D5: PAYGW - Union / Professional Association Fees in DDCTNS.

    • Item D9: PAYGW - Workplace Giving in DDCTNS.

    • Item D10: ATO Interest: Interest Charge Debit in Deductions schedule (DDCTNS)

    • PAYGW - Deductible amount of UPP of the annuity to INCDTLS Annuity deductible amount of undeducted purchase price

18 August

  • Estimate enhancements
    We've improved workflows in the Tax estimation & calculation workpaper, and enhanced estimate calculations.

  • Auto creation of schedules
    The relevant schedules are created automatically created and pre-filled with the data from the ATO. Learn more.

  • ATO pre-fill data.Learn more.

    • Item 4 - Employment Termination Payment (ETP) 

    • Item 9 - Superannuation lump sum 

    • ATO Interest fields:

    • Item 10:

      • Interest on Overpayment to Interest section in INCDTLS

      • Interest on Early Payment to Interest section in INCDTLS

      • Interest on Interest on Delayed Refund to Interest section in INCDTLS

    • Item 24X - Interest Charge Credit to Other Income section in INCDTLS

16 August

  • Tax estimation & calculation workpaper
    A new tax workpaper is available to enter the PAYG instalments and HECS-HELP study loans. This data can also be pre-filled from the ATO report. Learn more.

  • ATO pre-fill dataLearn more

    • Item 12: Employee Share Scheme - Income details schedule (INCDTLS)

    • Item D12: Personal Superannuation contributions deduction - Deductions schedule (DDCTNS).

  • Printing
    Print a pdf copy of the tax return and estimate at any time. Learn more.

13 August

  • Rental property sharing in
    You can now share the rental property income between tax individual tax returns in Practice Tax AU. Learn more.

2 July

  • Download a summary and full copy pdf copy of the 2021 tax return in MYOB Practice. Learn more

15 July

  • Company tax return - Research and development schedule (R&D) schedule
    The (R&D) schedule is available in the company tax return.

30 June

Tax 2021 is now available

  • You can create 2021 tax returns in MYOB Practice Tax. Learn more.

1 June

  • We've released compliance changes to Assets online.

    • The instant asset write off has been extended till 30 June 2021

    • Apply Temporary full expensing for assets.
      Learn more.

  • You can add a bank reconciliation workpaper to an asset account in the Trial balance. You can use this workpaper to reconcile the closing balance of the account with your bank statement.

  • You can create a report showing all the portals and portal members. Learn more.

18 May

  • Add a Professional Liability Limitation statement footer to the Financial Statements.

14 May

  • Removed Partner and Family group filters for non AE/AO users
    If you’re an MYOB Practice user who hasn’t come from MYOB AE/AO, we’ve removed the Partner and Family group filters from the Compliance. This is because partner and family group filters require data from AE/AO. You can still use the Staff member filter.

4 May

  • Access the account groups and see the allocation of the accounts, right down the folder level.

8 April

  • Filter Compliance list by staff, partner and/or family group
    Effectively organise your workload with new filters for staff, partners and family group in the All clients view of the Compliance page.

    Search, Partner, Staff Member and Family group fields.

    Staff and partner assignments come from your clients' Responsibility tab in AE/AO, so make sure you've set up your team responsibility first. For family groups, you'll need to have set up family groups in AE/AO also.
    Update: 14 May – We've removed Partner and Family group filters for non AE/AO users. See the 14 May What's new update to learn more.

31 March

  • Accessing the tax schedules/workpapers from the tax return label
    You can now access the schdules/workpapers from within the tax return next to the label. Simply click the Related schedule/workpapers link. Learn more.

30 March

  • Pre-filling data from ATO report (AU)
    Pre-filling from the ATO reports is available for a 2020 individual tax return. By using the pre-fill data from the ATO, you can save time, and avoid errors that can happen with manual data entry. Learn how to pre-fill.


1 November

  • Role to manage task templates
    MYOB Practice administrators can assign users to a role that allows them to manage task templates. Learn more about creating task templates and assigning roles.

  • 26 October

    • Save time with task templates
      You can save time by creating and using a task template when sending general tasks to your clients. Learn more.


29 October

  • Document tile in Compliance
    Access and upload documents for a particular year within the compliance. Learn more.

12 August

  • Documents - New limits when downloading from Documents within MYOB Practice
    To improve the performance of Documents within MYOB Practice, we've introduced limits on the quantity and size of documents you can download in one go. You can now download 150 documents or 1 GB worth of documents, whichever one of these limits you reach first. Learn more.

12 August

  • Documents - New limits when downloading from Documents within MYOB Practice
    To improve the performance of Documents within MYOB Practice, we've introduced limits on the quantity and size of documents you can download in one go. You can now download 150 documents or 1 GB worth of documents, whichever one of these limits you reach first. Learn more.

1 July

  • New documents features
    We're beginning the rollout of a new system for documents within MYOB Practice. When your practice has the features of the new document, you can learn more here.

11 January

  • Easily navigate tax returns: Use the Navigation options on the right of the Tax return page to jump straight to the section you want to view or update. Learn more.

13 January

  • Rounding balances: You can round balances in the financial statements. Learn more.


6 August

  • Search, filter, and sort contacts

  • Change display name to be last name first name.

17 February

  • More intuitive contact sync icons
    We've updated the icons that indicate the status of contacts syncing. Learn more.

    To see the latest icons, you need to have installed hotfix 59067593.

Corp Admin

22 June

  • Dividends in Corporate Admin (AU)
    We've released the Dividends feature in Corporate Admin. You can now:

    • track tax and income obligations over time for members

    • produce dividend statements for keeping records of members' tax

    • produce legal documents necessary to disburse company profits.

      Learn more.

25 March

  • Improved Corporate Admin form options
    When preparing company forms, you can select multiple signatories, the meeting address and date, and the officers present at the meeting.
    For annual statements, you'll find these options in a new Prepare forms window. For the rest of the forms, you'll find these options integrated into the existing forms preparation pages.
    For 484 forms, you can edit these details any time before they reach the Ready to lodge status.
    You can see the documents that will be included with forms when you're assigning a task as part of form preparation.

    Learn more about company formsannual statements and client lodgements.

10 February

  • New and improved Corporate admin document templates

    Document templates in Corporate admin have a new look and feel. To use the new minute templates, you'll need to change the template style to New in the Corporate admin template settings. Learn how.

    These changes won't affect any past documents you've already generated.





  • Add a logo to the cover page of your financial report. Learn more.

  • In the Balance sheet, you can hover over an account and click on it to see what the amount is made up of. Learn more.


  • Account grouping updates: we've introduced many improvements to make the account grouping process more intuitive.

    • You'll see steps to guide you through grouping accounts.

      Notification showing step 1 of the account grouping process

      Notification showing step 2 of the account grouping process

    • Search for accounts and groups.

      Search box next to the Chart of accounts and Account groups headings

    • See where an account is grouped by hovering over an account link. Click to open the path location.

      Cursor over Receivables link with a pop-up showing the Group path.

    • Hovering over the Multiple account link shows you where accounts or their debits and credits are grouped to multiple locations. Click Multiple to open the multiple locations.

      Cursor hovering over a Multiple link, with a panel showing accounts and debits grouped into folders.

    • We'll show you all the accounts and codes that you have selected.

      The number and name of selected accounts displayed below the Chart of accounts heading

    • Group selected accounts with one click.

      Cursor hovering over a Group accounts link next to an accounts group.

    • Easily move or duplicate selected accounts. Grouping an already-grouped account gives you options to change the grouping.

      The Move to Associated loans and Duplicate to Associated loans options.

    • Ungroup accounts at the folder level instead of at each individual account level.

      "Ungroup" and "Restore account group to default" options showing by clicking an ellipsis next to the Balance sheet group

    • We'll autosave all your changes. You'll see a spinning icon when your changes are being saved and you'll see the save status at the top of the page.
      You'll see the last save date and time or, if autosaving fails, you'll see a message here notifying you that there are unsaved changes. In this case, you can still click Save grouping.

      "Last saved at 11:30 am today" highlighted below an Account grouping for Rainforest Cafe heading

    • We've protected the industry/chart type option behind an edit button instead of making it directly available in a dropdown. Changes here apply to all financial years.

      Edit option highlighted next to "All Accountants Charts (AE MAS) below the "Industry/chart type" heading.

  • All these changes simplify the way account grouping works in other ways too:

    • only 2 panels to work with, instead of 3

    • no Group account button out of context of where the account will be grouped to

    • a more intuitive popup window for grouping

    • a faster process for moving a group to another group

    • improved text descriptions on the page

    • the Financial year dropdown shows the tax year end instead of a two-year span. For example, FY 2020 instead of 2019 - 2020.

6 October

  • Track and manage coding reports: We've added a Last report column to the Online files page. This shows you the status of all the coding reports you've generated, so you can easily see if there are any reports you might need to follow up. Learn more.

23 September

  • You can now show or hide zero balance accounts in the Trial balance. We now hide accounts that have no attachments nor workpapers, and have a zero balance in the Client balClosing bal and Prior year columns, by default. To view these accounts, select the Show zero balances checkbox at the top of the Trial balance page.

    This feature is available if you are part of the AU Compliance beta program.

22 September

  • We'll remember all your filter preferences: When you filter the Transaction processing page, we'll remember your filter preferences when you return to the page. Note, if you've previously applied filter preferences, you may need to reapply your preferences once after this update. Learn more.

7 September

  • Launch AccountRight files in your web browser: When you click an AccountRight file in the MYOB Practice Transaction processing or Client workspace pages, the file opens instantly in a new tab. No need to sign in to AccountRight on your desktop app! This means you can work on the file using any device with an internet browser, like your computer (PC or Mac), tablet, or phone. Learn more about:

    • how to open an AccountRight file from the Transaction processing page or Client workspace page

    • accessing AccountRight files in your browser.

      • Tick

        When you try to access the file from transaction processing the first time, you may see a list of all of your client's businesses rather than the dashboard for that business. Click the business again to access it.

      • Tick

        You can still access all your files in AccountRight on the desktop. There are still some features on the way for working with AccountRight files in the browser. For these features, you'll need to work with the file in AccountRight on the desktop.

      • Tick

        You may have previously been opening AccountRight files on the desktop via the Transaction processing page. If so, you no longer need the AccountRight Launcher that you had to install to access those files on the desktop, since the files now open in the browser.

3 September

  • Schedule coding report reminders: Send emails to remind staff to generate coding reports for your clients. You can use templates for the coding report email or task that your staff in turn send to your clients. Learn more.

  • We'll remember which columns you want to see: When you apply your column preferences on the Transaction processing page, we'll remember your preferences when you return to the page. Learn more.

12 August

  • Create multiple files: Partners can save time by purchasing up to 20 ledger files of the same type in one transaction. Learn more.

6 August

  • Transaction processing usability enhancements: You can now assign staff members to a client in MYOB Practice. We've also made a few usability enhancements, including a new way of filtering files, a detailed client file view, and some style changes for a new look and feel. Learn more.

5 August

  • Corporate admin detailed share history: You can now track individual share parcels and keep a detailed register of all your current and previous shareholders. Learn more.

1 July

  • Create and update AE/AO contacts from Corporate admin: When you create a new contact or update an existing contact’s details from Corporate admin, we’ll now create a contact, or update the contact’s details in AE/AO for you. Changes to name and addresses will also be reflected in AE/AO. Learn more.

3 June

  • Staff roles: If you’re an MYOB Partner with administrator privileges, and you don’t use MYOB AE/AO in your practice, you can now assign the Administrator role to other staff. Learn more.

  • Staff access to MYOB Practice: If you use MYOB AE/AO and have administrator privileges, you can now see a list of staff members with access to MYOB Practice. Just click the Settings icon on the left of MYOB Practice and choose StaffLearn more.

21 May

  • Accelerated depreciation rules: The ATO introduced the option for small businesses to deduct the cost of depreciating assets at an accelerated rate. We've updated the Assets page to let you use the accelerated depreciation rate. To apply the rate, you need to meet the eligibility criteria. Learn more.

11 May

This feature is available if you are part of the AU Compliance beta program.

  • Financial reports: The newly arrived Financial reports feature completes the compliance workflow in MYOB Practice. It will create a professional set of financial reports which are easy to use, customisable for your practice, and most importantly, will automatically bring across any data entered in a tax return. This first release includes a basic set of statutory reports, with limited customisation. Reports for Companies are available first, with Trusts and Partnerships coming soon. Learn more.

    Financial reports tab selected next to Trial Balance, Assets, Tax reconciliation and Tax return tabs.

7 April

  • Enhanced user interface: MYOB Practice has a slick new look. To make things easy to find onscreen, the left menu bar is darker, and client and staff avatars have a splash of colour. Colours are given to avatars randomly, but each avatar keeps their given colour throughout MYOB Practice.

    The left-hand side of MYOB Practice, showcasing the interface of various menu buttons and client options

20 February

  • Advisory: Advisory reports now include a detailed accounts payable analysis that highlights who and what clients owe, and which payments to focus on first. Great for keeping their cashflow, and supplier relationships, in check. Learn more.

2019 improvements


17 December:

  • My List: The last 5 clients you accessed will now appear in the Recent section of Client sidebar. You can keep a client permanently in My List by pinning them.

    The pin icon being selected and deselected.

  • Client workspace: You can now access a client's workspace page by clicking their name in the Contacts list.

    Hovering over an entry on the Contacts page, with a tooltip saying "Launch client workspace".

16 December:

  • Coding reports: Now you can choose to email coding reports to your clients direct from MYOB Practice.

    Generate coding report window with "Reports to send as emails: 2" highlighted.

    Just select Email sent to client as the delivery preference in the client’s coding report settings, and when you generate a coding report for the client we’ll email them a unique link to access their report.

  • Protecting your clients' details: In MYOB Practice, you can email an AccountRight v19 file owner and ask them to upload their file so you can upgrade it to the latest version. Previously, we'd automatically fill the owner's name and email address in the email dialogs based on the serial number you entered. Now, to protect the AccountRight file owner's details, we'll no longer prefill their name or email address - you will need to enter these details.

18 November:

  • Clients: Now you can restrict access to clients whose details and activities you want to keep confidential. Only administrators and the selected staff members will be able to view or edit their details.

    • If you're an MYOB Partner and don’t use MYOB AE/AO, you can set up client restrictions within MYOB Practice.

    • If you use MYOB AE, or MYOB AO (NZ), the Team Security settings you define in your desktop software will apply automatically in MYOB Practice.

    Learn what can be restricted, and how to set up restrictions on the Restricting user access to clients help page.

    Note that we’re rolling out these features over the next two weeks, so these features may not be immediately available to your practice.

  • MYOB Advisor: Advisory reports now include profitability charts.

    MYOB Advisor with the Profitability tab selected, showing a bar chart.

    You can analyse: 

    • profit (dollars): Gross, operating and net profit (monthly and cumulative). 

    • profit margin (percentages): Gross, operating and net profit. 

    • current profit results versus previous period results 

    • actual profits versus budgets. 

7 November:

  • Assets: We've updated Assets to support the upcoming individual tax return release in Compliance.
    You can access an asset register that is not integrated into a ledger.
    You can create:

    • a business asset class by linking to an account code

    • a personal asset class by not linking to an account code.

      Assets page with Business tags highlighted next to Plants & equipment and motor vehicles, and a Personal tag highlighted next to Assets.

    A personal asset class and the associated assets won't appear under the Accounting tab. Accounting details aren't required when you add a personal asset.
    We've also enhanced the user interface when you add an asset class. The taxation integrated accounts will only be displayed after you select a Link to account.

    Add asset class section with the Link to account field containing an entry and the Taxation Integrated accounts fields displayed.

14 October:

  • BAS:


    We've updated our designs in line with MYOB Practice and made some improvements to make it easier to create, manage and lodge activity statements online. For more information, visit our FAQs: Activity statement upgrade page.

    Examples of BAS pages

8 October:

  • Clients: To help you stay on top of your clients we’ve introduced the 

    Client workspace page. It shows you a client’s contact details, linked portal, tasks, MYOB Essentials or AccountRight file, and open compliance work (Australia only) all on the one page.

    Workspace page showing sections for Transaction processing, Compliance, Tasks and Details.

    To access a client’s workspace, the client needs to be added to My List. We’ll automatically show you a client’s workspace the first time you select them from My List in a session. You can view a workspace again at any time by clicking their name in the top menu bar. 

    Learn more about the Client workspace page.

29 August:

  • MYOB Advisor: If you’ve spent time and effort setting up budgets for your MYOB Essentials and AccountRight clients, good news – you can now instantly add budget comparisons to the revenue and expense charts and narratives in their advisory reports!

    Cumulative revenue year to date graph showing data for cumulate revenue, budget and previous year.

    For MYOB Essentials files, you can choose which budget to compare when creating a new report.

    MYOB Advisor showing Reports for the (month), ending (month and year) and year fields, a Budget checkbox and Generate button.

    For AccountRight files, you can only set up one budget per file, so just click the Budget checkbox and you’re set.

    MYOB Advisor showing Reports for the (month) and ending (month and year) fields, a Budget checkbox and Generate button.

1 August:

  • Clients: If you use MYOB AE/AO in your practice, your general contacts, the ones who are not marked as "clients", will now sync with MYOB Practice. This means your clients and general contacts will all be accessible from MYOB Practice.

    The Contact list page with the Filter drop-down expanded and showing the options All, Clients and General contacts.

    • To enable this sync, make sure you've activated contact migration.

    • Use the new filter to see just your clients, just your general contacts, or a combined list.

  • To help differentiate individuals from other organisations in your contact list, the person's initials will now be shown in a circle, while all other entity types will still show in a square.

    Initials in a square next to an organisation name and initials in a circle next to an individual's name in MYOB Practice.

  • We've renamed the Clients menu bar item to Contacts, and the Client list button to Contact list.

31 July:

  • We've renamed the Portal notifications settings page to Email notifications. This is in preparation of some new features we're working on that are beyond the scope of portals. Stay tuned...

23 July:

  • Tax (Australia): Now all MYOB AE/AO Tax users can see the status of their clients' activity statements on the Transaction processing page. Just select the Refresh ATO details daily option on the Tax settings page to turn it on. Learn more about statuses.

10 July:

Assets in a browser:

These features are available if you are part of the Assets beta program.

  • You can now import assets into the asset register using a CSV file that you have created in Excel, or exported from another system. Learn more about quickly adding a number of assets to the asset register instead of adding them one by one.

    Add assets button highlighted and expanded, showing the Import CSV option.

  • You can attach any related documents to an asset by clicking the paperclip icon or by dragging and dropping the document in the expanded view of an asset.

    Paperclip icon highlighted at the top-right of the Attached documents page

  • You can now perform bulk actions on multiple assets by selecting two or more assets and then choosing your bulk action: transfer, sell, unsell or delete.

    Transfer to, Sell, Unsell and Delete buttons, and "(3) items selected" highlighted above the list of assets, and checkboxes highlighted and selected to the left of the entries in the list of assets.

  • Lock and unlock the asset register when needed. This prevents accidental changes to an asset, which will cause a re-calculation of depreciation values for the current year and later years.

    • If you lock the asset register for the current year, any available prior years are locked.

    • If you unlock the asset register for the current year, any available subsequent years are unlocked.

    Lock year button highlighted  at the top of the page, with a tooltip displayed by hovering above the button, saying "Locking will prevent changes to be made in current and prior years."

8 July:

MYOB Advisor:

  • This year vs last year: You can now easily compare this year's and last year's results, side by side, on these reports:

  • Revenue

  • Cumulative revenue

  • Cost of sales

  • Operating expenses

  • Simplified cumulative revenue: Monthly revenue results no longer show as bars on the Cumulative revenue chart. This makes the chart easier to read, and if you need this information, you can view it in the Revenue chart.

    Cumulative revenue year to date graph showing data for cumulate revenue and previous year.

31 May:

  • Client details: Now you can see which portal a client belongs to from the Client Details page. And if they don't have a portal yet, you can either create one for them or add them to an existing portal.

    Home and other information displayed above Create a portal and Add to a portal options.

08 May:

  • Coding reports: You can now specify default coding report frequencies for each client. Then you can filter the Transaction processing page to show just the clients you need to prepare coding reports for. Learn more about coding report preferences.

    Client settings page showing Coding reports report frequency options: None, Monthly, Two monthly and Quarterly.

06 May:

  • Client list: Now you can see key information about your clients from the main Client list page. You can see their primary contact name, phone number and email address in the main list, as well as their ABN or IRD numbers.

  • Coding reports: We've tweaked the coding report workflow a little, so that you now select the transaction date range on the first window.

    Generate coding report window showing report period options.

15 April:

  • Tax: For MYOB Partners in Australia who don't use MYOB AE/AO in their practice, you can now prepare and lodge activity statements for your clients using MYOB Practice. It's a secure and integrated workflow that lets you request digital signatures as approval for their forms, saving lots of time and effort. Watch the video, and read more here.

02 April:

  • Transaction processing: For MYOB Partners who don't use MYOB AE/AO in their practice, you can now create a client on the Transaction processing page and link them to their MYOB Essentials or MYOB AccountRight file in the one workflow. When creating a client this way, some of their details will be prefilled for you based on their file information. Click Link/Create client for a file to give it a go. Learn more

01 April:

  • MYOB Advisor: For more consistency and clarity, we've simplified the titles of most charts in the advisory report:

    Revised chart titles

Previous chart titles 

New chart titles 

Accounts receivable breakdown 

Aged receivables 

Accounts receivable monthly balance 

Receivables balance - Last 12 months 

Business performance  

Performance summary 

Business position  

Financial position  

Cash at Bank 

Cash at bank 

Cash balance trend 

Cash balance - Last 12 months 

Cash flow summary 

Cash flow overview - Month/Period 

Cost of sales summary - Last 12 months 

Cost of sales - Last 12 months 

Cumulative year-to-date revenue vs. prior year 

Cumulative revenue - Year to date 

Current top debtors 

Top debtors by amount owed 

Operating expenses summary- Last 12 months 

Operating expenses - Last 12 months 

Operating expenses variation 

Operating expenses variation 

Outliers report: 

Invoices more than 3 months 

Largest invoices to pay attention to 


Invoices overdue more than 3 months 

Largest overdue invoices  

Revenue summary 

Revenue – last 12 months  

Top customers by revenue 

Top customers by revenue - Month/Period 

Top debtors invoice summary 

Top debtors’ outstanding invoices 

Top operating expense 

Top operating expenses - Month/Period 

Top products by revenue 

Top products by revenue - Month/Period 

07 February:

  • For each portal you can now choose 'bulk task assignees', that is, the people who should be assigned tasks created from the Transaction processing page. Previously these tasks would be assigned to all full access users.

  • The Create task feature on the Transaction processing page has been updated. You can now drag-and-drop files into the task from your PC, and the task will be assigned to 'bulk task assignees' if they have been set up, instead of all full-access users.

29 January:

  • The Documents within MYOB Practice and Tasks pages have been updated so you have easier access to the filters. We’ve also added counters to show how many documents (sent/received) or tasks (open/closed) are in the list, based on the selected client, or the filters you’ve applied to the list.

  • When creating a task, or adding comments, you can now attach files by dragging and dropping them from your PC into the task. You can even add multiple files at one time.

  • We’ve updated the MYOB AE/AO document publishing workflow, so it’s easier for you to get docs uploaded to your clients’ portals.

2018 improvements


7 December:

  • MYOB Advisor: To make it easier for your clients to review their business expenses, we’ve separated the “Cost of Sales & Operating Expenses Summary” line chart into two bar charts. This also gives you more flexibility as you can hide a chart if it isn’t relevant, or add more recommendations in the additional note field that’s now available.

27 November:

  • MYOB Advisor: In response to your feedback, we've tweaked how historical data is presented in the following charts:

    • Revenue summary

    • Cash balance trend

    • Cost of sales and operating expenses summary

    • Accounts receivable monthly balance

    For these charts, we'll always show historical results for a full year, either as 12 individual months, 4 quarters, or 6 two-month periods (depending on the report filter you selected). Previously these reports would show 6 months, 6 quarters or 6 two-month periods.

7 November:

  • Navigation: If you're not using the new navigation, you'll notice we renamed the "Accounting" dashboard option in the side menu to "Transaction Processing". This more accurately describes what you can do on that page.

29 October:

  • Navigation: If you’ve added a few clients to My List, good news! They’ll now show up on each device and browser you log into automatically. Previously, changes to My List were saved only on the device and browser you were using. And the list will be remembered, even if you clear your browser’s history and files.

23 October:

  • MYOB Advisor: If you hide a section or chart series and save the client's report, this setting will be remembered, and will apply when anyone creates a new report for that client.

24 September:

  • Navigation: The new client-centric navigation experience is now also available to users who don't use MYOB AE/AO in their practice. Click the "Try the new navigation" alert in the top right of the page to give it a go.

3 September:

  • MYOB Advisor: Previously for some advisory charts you could choose to hide one or more series when viewing the report (like shown below), but any changes you made wouldn't be saved, and they wouldn't appear in the exported report. Now if you edit a chart, the changes will be saved and reflected in the PDF report.

    Animation showing the Current Top Debtors chart showing different data when you click the 30+ days filter option beneath the chart.

15 August:

  • MYOB Advisor:

    • The & symbol now appears correctly in the PDF reports.

    • To avoid issues while you're editing a saved report, other users in your practice can't view the report until you close it.

9 August:

  • Navigation: A new client-centric navigation experience is here for you to try. This is available to all users who run MYOB AE/AO in their practice. Click the "Try the new navigation" alert in the top right of the page to give it a go.

22 June:

  • MYOB Advisor:

    • If you upload a client logo or practice logo that's larger than the maximum size of 1MB, you'll now get a message to let you know, rather than the generic "Something went wrong" message.

    • If at the report's end date a client file had inactive accounts with a $0 balance, those accounts won't be included in the report for that period.

20 June:

  • MYOB Advisor: We've replaced all "company" references in the advisory report to the more generic term "business", which should be suitable for more of your clients.

  • Accounting dashboard: We've updated the subscription pricing details that appear when you create a file, so you can easily see what offers and promotions are available to you, and when the offers will expire.

18 June:

  • MYOB Advisor: Advisory report PDFs now support foreign language characters.

  • Accounting dashboard: We've updated some terminology relating to businesses and files. For example, to create an MYOB AccountRight or MYOB Essentials file, you now click Create file in the Accounting dashboard instead of Create a business.

14 June:

  • MYOB Advisor now available: With MYOB Advisor, you can now produce professional advisory reports in minutes for your MYOB AccountRight and MYOB Essentials clients. Learn more about Advisory.

May 2018:

  • Collaboration improvements: We've added some new features that make collaborating with clients more effective and efficient, including the ability to choose who gets notified when clients make comments or approve task documents, and who a task should appear to have been sent by. You can also brand the notification emails, create a practice alias, and select an administrator for each client portal. Learn more about Setting up notification preferences.

  • Accounting dashboard improvements: Now you can check that completed periods in your client files have been locked—just look for the padlock icons on the dashboard. Learn more about online files.

April 2018:

  • The Automated indicator on the Accounting dashboard now goes green when 50% or more of a client's transactions were automatically allocated using transaction rules in the previous 2 months.

February 2018:

2017 improvements


November 2017:

  • Task reminders: You can now resend a task as a reminder to clients and users who haven't completed their tasks. Learn more about sending a task reminder.

  • View notification history: For all actions that create an email notification to or from your practice, you can now see when the email was delivered and opened, and if the link in the email was clicked. Learn more about task details.

May 2017:

  • The Accounting dashboard has been upgraded with powerful new features that make it easier for you to manage and work on your MYOB Essentials clients' business files. Learn more.

December 2017:

  • The Accounting dashboard now helps you work more efficiently with MYOB AccountRight files that are online. See how many transactions need to be allocated for each company file, and which months need reconciling. Learn more about online files.

2016 improvements


December 2016:

Improvements to Documents and Tasks

  • Improved performance: If you have lots of documents and tasks, we'll only list the first few, and then load more as you scroll, so you don't have to wait for the full list to appear before you can access your files or tasks.
    We've also tweaked the way the Status filter works in Tasks, so now you can filter and find what you want faster.

    Due to the change in the way the Tasks page loads, the number of open and completed tasks is no longer shown.  

  • Easier client filtering: Now you can search for a client by typing their name in the Client filter. We'll list the top 5 search results, and refine the list as you type more characters.

    Client filter expanded and showing client options.

February 2016:

  • New Zealand clients are now able to select an Essentials payroll product from product catalogue pages.

January 2016:

  • You'll now be able to open an AccountRight business directly from the Accounting dashboard. There's just a few set up steps the first time you try and open an AccountRight business.

  • We've introduced pagination to your online and desktop business lists. 40 businesses are listed on a page. Use the page numbers and navigation at the bottom of the page to go to the next or previous pages.

  • We've grouped all the filter and sorting options together to make it easier for you to choose how you want your businesses displayed.

  • The Upgrade desktop business button on the Desktop businesses page has had a name change to Add to dashboard.

  • The Show details and Action buttons have been replaced with an ellipsis button.  

  • We've streamlined the workflow when you want to unlink a client from an online business.

2015 improvements


December 2015:

  • As well as creating a new Essentials business, you're now able to create a new AccountRight business. Once you've selected the business to create from a catalogue page, you'll be able to add the owner details (whether it's you or your client) and the financial year of the AccountRight business.

10 November 2015:

  • We've introduced a Share It option to your desktop so that you can easily transfer documents directly to MYOB Practice.
    Before you use Share It, ensure that you have:

    • set the default folder where documents will be saved for your client.

      If you're using MYOB AE/AO, you can do this from Maintenance > Maintenance Map > Documents > Mail Settings > Document Startup Path.

    • created your client portals.

  • The Share It button is available as a toolbar option:

    • on the print preview window of your Australian MYOB Tax

    • on the print preview window of Australian Corporate Compliance for reports and forms

    • on the Statutory Reporter Report Preview window. 

  • The Share It feature within Document Manager has been enhanced so that you can publish documents directly to MYOB Practice. 

  • You're now able to upgrade an existing AccountRight classic file to any AccountRight online product version. You'll be able to select the product version from a catalogue page which contains dynamic pricing depending on the region of your practice and retail / wholesale prices.

  • When you create a new online Essentials business, the Create a business button no longer has any drop-down options. You'll go directly to selecting the appropriate Essentials product from the catalogue page. And we've included an extra step so that you can include details of the owner - whether it's you or your client. On successful completion, you'll be returned to the Online businesses tab and a new browser tab/window opens in Essentials for you to complete the business setup.

27 October 2015

  • We've introduced different user roles. You're now able to add:

    • a user with full access to the portal. They can see all documents and associated tasks.

    • users who are contributors with restricted access to documents and tasks to MYOB Practice. See Portals for an example of use.

  • Share selected documents with a contributor who'll only be able to view what you share with them using the Action > Share with contributor option on the Documents page.

  • If a client user is currently not in your database, you're now able to add them when you need to by selecting the Create new user option.

  • We've also added a simple rich text editor to all text boxes. You'll see the rich text editor when you're writing an email description to your clients while creating a task and when writing a comment to your clients. You can now enter a new line of text, bold text and retain all the formatting.

  • When you're creating a portal, you can select the user type:

    Create Portal page with the Add full access user and Add contributor options highlighted.

    You'll also be able to add new full access users and/or contributors when editing a portal:

    Edit Portal page with the Add full access user and Add contributor options highlighted.

    Or assign a task to a full access user and/or contributor when publishing a document to the portal:

    Publish to 'Clear Water' portal page with the Add contributor option highlighted.

    If the user is currently not in your database, you're able to add them when you need to by selecting the Create new user option:

    Create new user options leading to the Create new user page.

    Sharing documents with contributors is easy, just select the document on the Documents page, then click Action > Share with contributor option. You'll then be able to select the client users you would like to share the document with.

    The Action option Share with contributor leading to share access and contributor options.

October 2015:

  • We've set up payment profiles so that you're able to pay for upgrades.

September 2015:

  • We've been busy behind the scenes and resolved the performance issues with the Accounting dashboard. We've also listened to your comments and renamed a few key buttons and tabs so that they reflect how you work.

August 2015:

Beta release of the Accounting dashboard to a few clients

  • With this release, you'll be able to see all the Essentials files that you've access to (and in the near future - AccountRight files as well).
    Upgrade AccountRight classic files to the equivalent online product type using our migration/upgrade services, provided there is an active online entitlement and a valid serial number for the account. If you don't have access to the AccountRight classic file, you're able to email your client a link for them to upload the file. Once the upgrade is complete, we'll let you know via email and the file will be displayed on the Online ledgers tab.

Other great features that we've added throughout the year

  • assigning multiple clients to digitally sign a document

  • deleting a document from the Documents page using the Action > Delete Document option

  • publishing multiple documents to a portal at one time.