Contact us
We’re here to help. Whether you’re looking for help with your MYOB product, want to update your account or billing details, or just need to ask someone a question, there’s an option for you.
Skip the queue and manage your account online
Available for MYOB Business and AccountRight customers.
Handle account and billing updates yourself
Update your payment details
View and pay your MYOB bills
Edit your account and contact details
Manage your MYOB Business subscription
Can’t find the help you need?
Get help from our team
Get help for your MYOB products and services. Before you start, have your MYOB client ID ready.
You’ve got a few options:
Chat with support. Click the chat bubble at the bottom of any page and our virtual assistant MOCA can connect you to our support team.
Submit a support request. Log in to My Account and click Contact support. Let us know what help you need, and we’ll get back to you via email.
Call us. Our support team are available Monday to Friday, 9am-5pm AEDT/AEST on 1300 555 123
If you purchased MYOB Advanced software directly from MYOB, you can contact our support team Monday to Friday, 9am-5pm AEDT/AEST on 1300 739 683 or email businesssupport@myob.com
If you purchased MYOB Advanced software from an approved MYOB reseller, you'll need to contact your reseller for support.
MYOB Exo Business
If you purchased MYOB Exo Business software directly from MYOB, you can contact our support team Monday to Friday, 9am-5pm AEDT/AEST on 1300 739 683 or email businesssupport@myob.com
If you purchased MYOB Exo Business software from an approved MYOB reseller, you'll need to contact your reseller for support.
MYOB Exo Employer Services and Payroll
If you purchased MYOB Exo Payroll software directly from MYOB, you can contact our support team Monday to Friday, 9am-5pm AEDT/AEST on 1800 836 226 or email anzpayrollsupport@myob.com
If you purchased MYOB Exo Payroll software from an approved MYOB reseller, you'll need to contact your reseller for support.
Get answers to your support, product, pricing or client questions. Our support team are available Monday to Friday, 9am-5pm AEDT/AEST on 1300 555 117
Outside Australia and New Zealand? Get in touch with one of our experts, no matter where you are. Our support team are available Monday to Friday, 9am-5pm AEDT/AEST on +61 385 327 400
Online Invoice Payments (OIP)
If you have any questions or general queries related to MYOB’s Online Invoice Payments product, contact our Payments Support team at payments_support@myob.com
Our team are also available Monday to Friday, 9am-5pm AEDT/AEST on 1300 783 674.
M-Powered Services
Our team are available at m-powered@myob.com.au, or Monday to Friday, 9am-5pm AEDT/AEST on 1300 783 674.
If you have questions about anything contained in the SME Payables Product Disclosure Statement (PDS), or general enquiries about MYOB Payment Services, contact us at payments_support@myob.com.
Our team are available Monday to Friday, 9am-5pm AEDT/AEST on 1300 783 674.
If you have questions about PaySuper or the MYOB Super Portal, that's a few ways you can get in touch:
Write to us at PO Box 73, Richmond VIC 3121
Email us at paysuper@myob.com
Call us. Our team are available Monday to Friday, 9am-5pm AEDT/AEST on 1300 555 123
MYOB Offices
There's no customer support available at these offices. Please use one of the help options above.
Head Office Melbourne
Level 3, 168 Cremorne St, Cremorne VIC 3121 Australia
Sydney
Level 2, 309 Kent Street, Sydney NSW 2000 Australia
Adelaide
Part Level 2, 151 South Terrace, Adelaide SA 5000 Australia
Perth
Ground Floor, 225 St Georges Terrace, Perth WA 6000 Australia
Brisbane
Level 7, 300 Ann Street, Brisbane QLD 4001 Australia
Hobart
Ground Floor, 100 Melville St, Hobart TAS 7000 Australia
Auckland
Level 5, Eden 5, 12 Normanby Road, Mt Eden, Auckland 1024, New Zealand
Christchurch
17 Sir William Pickering Drive, Burnside, Christchurch 8053, New Zealand
Hastings
First floor, 211 Market Street South, Hastings 4122, New Zealand
Feedback and legal
Complaints
Raise a complaint via My Account or send us an email.
Legal details
Terms and conditions, policies and all the other fine print.