Home delivery services have found themselves in a bit of hot water lately surrounding concerns over their health and safety risks as well as unfair contract terms with restaurants who use their services, writes Renae Smith.
No matter what your specialty, the ability to make your clients feel valued works wonders for customer loyalty and also increases your upsell and cross-sell opportunities.
In our series profiling prominent entrepreneurs, ‘Founders Game’, we caught up with founder and CEO of Foundr, Nathan Chan.
Is it time for a complete overhaul of your café, restaurant or bar? Renae Smith discusses how to rebrand your business safely and strategically.
Whether you’re an accountant, marketer, lawyer, financial planner, IT consultant, or other professional services worker, it’s part of life that you have to have introductory meetings with clients, writes Kellie Byrnes.
Whether you’re selling frocks or furniture, if you want to sell online then chances are you’ll need an e-commerce platform to help you do it. Here’s what you should look out for.
Anyone who’s ever worked in trades and services would be familiar with the administrative problems associated with handling many small jobs with multiple clients. Luckily, modern solution providers like ServiceM8 have created a solution with job management software.
Whether you’re working as a solo tradie or have a small team of other people with you in your business, job management software can help you gain hours each week normally taken up by handling paperwork and other administrative tasks, writes Kellie Byrnes.
Parting ways with clients is a normal and pretty common part of doing business, but that doesn’t make it any easier. In this article, Kellie Byrnes acts as your client relationship counsellor to help ease the pain of separation.