What’s new in MYOB Practice

23 April - Tax validation message

You'll see a message to warn you if you approve a tax return that has validation errors or hasn't been validated, with an option to continue or go back and validate.

23 April - More ways to filter lists to quickly find what you’re looking for

Filter and field updates

In the Compliance list only:

• The Search field lets you search by client code.

In the Compliance list, Tax notices and Data reconciliation pages:

• You can filter by Manager.

• The Partner filter is available whether or not you have MYOB AE/AO.

• The Staff member filter only shows a name, instead of a name and role.

Filter by the client’s office category

This only applies if you have MYOB Practice and MYOB AE/AO.

If you applied an office category to your clients in MYOB AE/AO, you can filter by office on the MYOB Practice Compliance list, Tax notices and Data reconciliation pages in All clients view. For example, if you want to find all tax returns from clients with an office category of Christchurch.

2 April - Tax compliance for 2024 is here!

You've got all the latest updates you need for the new tax year, including:

• rolling over tax return and compliance settings data from the previous year

• More pre-populated data from IR

• rate changes

• IR6 changes

• other changes and resolved issues.

Learn more about the 2024 tax compliance changes.

15 March - View all tax clients in Data reconciliation
All tax clients are now included in the Data reconciliation page and spreadsheet export. Clients with no account or period available will default to the current tax year for the period. Previously, you wouldn't see tax clients in Data reconciliation if they didn't yet have an account or period applied due to no available IR information.

9 January - Focus on information in schedules with a cleaner interface
When you open a schedule, it'll expand to fill the whole browser tab. Other settings, menus and the client sidebar will be hidden. You'll see the client name, client code and IRD number above the schedule.

15 December

New navigation menus

We've changed some of the menu items in the top navigation bar as part of our new and improved experience. There are no changes to the functionality of the software, just a fresh new name.

• Contacts is now called Clients with a submenu of Client list and Portal list.

• Transaction processing is now called Client files with submenus for Online files and Desktop files.

• Compliance is now called Tax and has a drop-down for Compliance list, Tax notices and Data reconciliation.
  

  

11 December

Improved tax return navigation experience

• The navigation panel is moved from the right of the page to the left.

• The navigation panel will highlight which section and subsection you're in to help you quickly scan the list of sections and see where you’re located.

• Each section of the navigation panel has its own scroll bar, instead of the one scroll bar for the whole panel. When you scroll one section, the other sections will no longer be scrolled out of view.

• The Tax workpapers & schedules and IR attachments sections in the navigation bar are renamed and combined into an Attachments and schedules section and divided into subsections for each of these types of attachments.

• You may notice some other changes to the navigation bar order to create a consistent experience.

• When you scroll through a tax return, the section header will remain at the
  top of the page so that you always know which section you’re in.

• When you open a tax return, the Contacts side menu will be hidden to let you focus on the tax return. You can always show the side menu again by clicking Open side menu (the > greater than symbol) or by pressing the square bracket ([) keyboard shortcut.

  

16 November

• Transfers out are easier to work with
  When you add transfers out to a tax return, they'll be shown in the tax statement separately to the Payments and transfers section.

• Easily identify attachments, workpapers and schedules
  You'll see a unique identifier beneath the name of the attachment, workpaper or schedule on the panel next to the return if there are multiple attachments, etc. of the same type:

  

  • An IR833 will show address line 1.

  • The Business income statement will show the type of business.

  • The Rental income statement will show the full address.

19 October

• Easily know when a tax notice has sent
  When you send a tax notice to your client, you'll see a new Sending status in the opened tax notice and the list of all notices. You'll also see a message explaining that the email is queued to send and that sending can take up to 30 minutes.

  

  When sending completes, the status changes to Sent.

  If you can't see the Sending status, try clearing your browser's cache.

  Learn more about sending tax notices.

4 October

• More ways to add comments to tax returns

  In September we introduced the ability to add comments to the Compliance list page.

  Now you can also add comments when you open an individual tax return from the Compliance list page. You can add and view the comment from the Data reconciliation, Tax return or Documents sub tabs.

  

  Comments are synced between an opened tax return and the Compliance list views.
  Learn more about adding comment.

27 September

• Make notes about tax returns and share your thoughts with your colleagues
  You can add comments to tax returns to track and share information with other users in your practice. Learn more about adding comments.

31 August

• Improvements to working with workpapers and schedules

  • When you enter data in a workpaper or schedule and the changes are automatically saved, you'll see a message saying "Autosaved. Close browser tab when done." This helps you know that it's safe to navigate away from the page without losing data.

    

  • Your browser tab title shows the name of the workpaper or schedule that's opened, along with initials to help identify the client or contact (for example, AR). This makes it easier to switch between tabs without gettings lost when you have multiple MYOB Practice tabs open. Previously, all MYOB Practice tabs had the same title.

    

  • The workpaper or schedule name will remain displayed at the top of the page if you scroll down the page. This makes it easier to remember which workpaper or schedule you're in if you switch to another tab or window and then return to the workpaper or schedule.

15 August

• IR1261 Overseas income schedule filing requirements update
  

  When filing an IR1261 Overseas income schedule with an IR3 individual tax return:

  • you'd get error 2370 if overseas income and overseas tax credits claimed were both nil

  • you couldn't claim tax credits and also file the IR1261 if the income was 0.00 or a loss.

  However, there are some situations where you should be allowed to do these things. Inland revenue (IR) have updated their filing requirements, so we've removed error 2370 and made the Tax credits claimable amount editable in the Overseas income summary section of the schedule.

14 August

• Updates to Transaction Data Service (TDS)

  Inland Revenue (IR) have made changes to the TDS model. This changes the way that receiving your client's data works when the data is refreshed automatically or when you click Refresh IR data.

  This new model improves the way that data is retrieved so that it can happen faster. There's nothing you need to do to enable this and there are no changes to your workflow.

  We're releasing this update to different groups of customers over the coming weeks.

3 August

• Improved tax return header
  We've improved the header area at the top of tax returns. Most of the changes were made to display the information in a way that uses less space, so that you see more of the tax return by default. Here's what's changed:

  • Replaced the big Data reconciliation, Tax return and Documents tiles with smaller tabs.

  • Open the Tax return tab by default.

  • Moved the status indicator (for example, In review) next to the tax return title.

  • Raised the position of the period a little higher.

  • On the right of the page, aligned the buttons and help link with the header.

  • The header will remain displayed when you scroll the page.

  Example of the new header.
  

  

12 July

• Quickly see the most relevant tax returns
  The Compliance list Period filter defaults to the current financial year.

  

30 May

• Tax return schedules are easier to read
  We've removed the dollar symbol from all schedules to improve readability. Now only tax statement column headings display a dollar symbol.

• Pre-populated Portfolio investment entity (PIE) data
  IR3NR, IR4, IR6 and IR7
  

  PIE income will now pre-populate into all tax returns if Inland Revenue holds a PIE certificate for the client, regardless of whether the income is a profit or loss. This means the PIE schedule will no longer roll over detail from a previous year.

  PIE income can't be filed if the tax credits are negative, so you may need to remove any negative PIE for these return types.

12 May

• More data in spreadsheet exports
  The IRD number and other contacts information is included when you export compliance data to a spreadsheet.

2 April

• Tax compliance for 2023 is here!
  You've got all the latest updates you need for the new tax year, including:
  

  • rolling over tax return and compliance settings data from the previous year

  • rate changes

  • residential property income

  • IR3 – Overseas income

  • IR3NR – Jurisdiction of tax residency

  • IR8 – Māori authorities

  • IR9 – Clubs or societies

  • other changes and resolved issues.

  Learn more about all the details.

31 March

• Manage your practice’s tax-related roles
  You can now turn on and off tax-related roles for your practice. These roles let your practice decide which staff can approve, unlock and file tax returns. Previously, you needed to contact MYOB to enable these roles. Learn more about enabling tax roles

27 February

• Student loan notices

Individuals only. NZ tax residents only.

The MYOB Practice Tax notices page now supports interim student loan notices in addition to the usual provisional tax notices. Having separate notices for student loans and provisional tax is helpful because the two types of notices may have different due dates. Interim student loan notices replace the need for voluntary adjustments in a provisional tax notice.

Learn more.

19 January

• More Use of money interest (UOMI) calculation methods for terminal tax notices 

  You can automatically include the UOMI calculation from the tax return, or select a date range to use for calculating expected UOMI for returns. You may want to use these methods if UOMI from IR isn't available because the return isn't yet assessed.

  Learn more.

• Enhancements when adding a section (in a tax return)
  We've made improvements when adding a section; you'll be able to add or delete sections as required. This will reduce any error 21 XML rejections from the IR that have been occurring due to a blank record.

6 December

• Reward preferences in Partner Hub

  You now view and edit your reward preferences from Partner Hub instead of through my.myob. This lets you control more in one location, from MYOB Practice.

  Learn more about selecting your reward preferences.

23 February

• Improvements to finding your way around the Partner Hub
  We've added a new navigation bar to the top of the Partner Hub, so that you can easily find everything you need to know about the Partner Program and your team activity.

4 October

• Import contacts in bulk

  Quickly add multiple contacts by downloading a CSV template, entering their details, and import the CSV into MYOB Practice. Learn more about importing in bulk.

26 September

• Link a client file to multiple practices

  When a client invites you to work on a file, accepting their invitation takes you to a new page where you can select which practice or practices you want to link to the file.

  Learn more about accepting an invitation to a client file.

11 May

• Find clients that staff are working on
  In the Contacts list, you can now filter to see the clients that staff are working on.

  If you’re using MYOB Practice and not AE/AO, you can now also assign the staff to clients in MYOB Practice.

  If you use AE/AO with MYOB Practice, you can still assign staff in AE/AO that will appear in MYOB Practice.

  Learn more about assigning staff to clients.

8 February

• A better look and feel 
  We’ve improved the visuals in MYOB Practice. You may notice a difference in the colours, buttons and other areas. These changes improve accessibility, making MYOB Practice easier to read and work with. 

  This just changes the way things look; you don’t have to learn anything new and the way you work won’t change.

MYOB Practice in-product help is here!

Learn about the workflows by watching a video, reading our Help pages, or taking a quick tour without having to leave the product.

You'll see this banner on the following pages in MYOB Practice

• Transaction Processing

• Contacts

• Portals

Use the toggle button (up arrow) on the top right of the panel to close the window if you no longer need it.