Bigger business

Optimising operational efficiency

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By Campbell Phillips

As the knock-on effects of the pandemic begin to hit, managing costs by seeking operational efficiency will be of increasing importance.

Supply chain management strategies in 2020

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By MYOB Team

Global supply networks have faced upheaval throughout the year, but supply chain management tactics can still be applied to gain strategic advantage.

Sales performance enhancement with modern tech tools

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By Jason Ransley

For Axsys managing director Jason Ransley, sales gold lies outside of the spreadsheet. In this blog, he reveals how to use tech to best drive sales performance.

3 steps to make your digital customer experience more human

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By Renae Smith

Regardless of size or category, consumer-facing businesses must invest in their customer experience as a competitive advantage. In an increasingly online world, this means striking the balance between automation and the human touch, writes Renae Smith.

A quick guide to customer relationship management systems

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By Kellie Byrnes

In a world where customers expect service anywhere and anytime, business owners need efficient customer relationship management (CRM) processes to stay ahead of the curve. Here’s how.

4 steps to unlocking growth potential from manufacturing data

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By Alistair Emery

Everyone knows that if you want to compete in business, you need data. The right data can be used to accelerate product and service development, reach new customers and offer high quality service to existing customers.

Social media: keeping companies responsible

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By Duncan Campbell

Used wisely, social media platforms will be a force for positive change and recent events indicate how corporate players should consider developing their social strategies.
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