Kellie Byrnes is a freelance writer, children’s author, and reviewer with a BA degree in Literature. Her work has been published on sites like Huffington Post, Lifehacker, Gumtree, Forbes and Entrepreneur, and she creates content for companies around the world. Prior to writing full time, Kellie owned her own e-commerce business, and spent time in sales, marketing, PR and publishing roles.
There’s no pleasing some people. But that doesn’t mean you shouldn’t have a red-hot go at turning negative reviews into positive customer experiences. The success of your trades business may depend on it, writes Kellie Byrnes.
In a world where customers expect service anywhere and anytime, business owners need efficient customer relationship management (CRM) processes to stay ahead of the curve. Here’s how.
Here’s how to get started on your mission to win more high-value jobs and grow revenue with a trades business website.
As a tradie, it’s easy to get so busy doing your actual work for clients that you don’t get around to building your client list, too.
You have a special set of skills, so your business should offer a clearly defined set of services. As a tradesperson, carving out your niche is a simple way to make business life easier.
Setting up a new business for success is hard work and certainly not a given. That’s why the Government and its agencies offer a range of grants for startups and small business in New Zealand.
If, like a lot of tradies, you’re sick of spending hours each month chasing up payments, it’s worth considering a system for invoicing and taking payments with a mobile point-of-sale (mPOS) solution.
As a tradie, you want to get paid faster to make sure your cash flow doesn’t become a trickle. Here are four tech tricks from Kellie Byrnes to help you start pumping money in.