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Check a user's online status

When you invite a user to work with your company file online, or give them the ability to update bank feeds, a record of the invitation and user is created in my.MYOB so you can monitor who has access to your files.

A user’s status could be one of the following:

This status



the user has access.


the user has been invited, but has not responded to the invitation yet.

Access Removed

you removed this user’s access.

Invitation Cancelled

the invitation sent to this user was cancelled before they could respond.

Invitation Declined

the user declined the invitation.

Invitation Expired

the invitation was not accepted within a specified time.

Need to change a user's online access level? See Change a user's online access level.

To check the status of an invitation

  1. Go to the Setup menu and choose User Access. The User Access window appears.

  2. Click the Manage online access button.

  3. If prompted, sign in to my.MYOB. The Manage online access page opens in your browser.

  4. Use the filter options in the Status column in each list to show users according to status.

  5. Click an available action in the Action column to change the user’s status, or to resend or cancel an invitation.

View transactions by user

If you want to check what changes have been made to your company file by a certain user, you can run the Journal Security Audit report. You can filter this report by User ID, for specified date ranges. For more information, see Checking for unauthorised transactions.


How can I check who's signed in to my online file?


Go to the File menu and choose Back Up. When you click Back Up again, you'll be shown who is currently signed in to your file.

Users currently logged in

Click Close (unless you do want to back up your company file).