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Connecting an ANZ account to MYOB

When you connect an ANZ bank or credit card account to MYOB, information from that account is sent by ANZ straight into your MYOB business. These bank feeds save time on your data entry. Tell me more about bank feeds.

To connect your ANZ account:

  • you need to be the online owner (this is usually the person who set up your MYOB subscription) or an Online Admin user

  • ensure bank feeds can be set up for your account (check the list).

There are two parts to connecting your ANZ account:

1. Apply

Start the application process in MYOB, then finish via ANZ's internet banking site.

2. Link

Once your bank feed is active, choose the MYOB category the bank feed applies to.

Need to connect more bank accounts?

The number of bank accounts you can connect depends on your plan. Sign into My Account > Manage my product to see your current limit or upgrade your plan.

1. Connect your ANZ account

To connect your ANZ account

  1. In MYOB, go to the Banking menu and choose Banking hub.

  2. Click Connect bank or credit card.

  3. Select the type of account you're connecting (Bank account or Credit card account).

  4. Choose ANZ from the list of financial institutions.

    ANZ chosen as financial institution
  5. Read the displayed information and, if you agree, select the option I confirm that.

  6. Click Next.

  7. Take note of the displayed code or click Copy to copy it to your computer's clipboard. You'll need this code in your online banking to complete the application.

  8. Click Go to online banking.

  9. Log in to ANZ internet banking.

  10. Access the applicable page via Settings > Manage Bank Feeds. If it's your first time connecting a bank account, click Get started. Otherwise, click Activate a new bank feed.

  11. Follow the onscreen prompts.

  12. When prompted, enter your 8-digit code.

  13. Submit your application.

How long will it take to approve my application?

Internet banking applications are usually processed by ANZ within 24 hours, but it can take a couple of days. If you haven't heard from us after this time, contact us.

We'll send you an email when your application has been approved, or you can track the status.

Once it's ready, you need to link the bank feed to the corresponding category in MYOB – see the next task for details.

Once you've been notified (by email) that your application has been approved and the first bank feed has arrived, you'll need to link the bank feed to the corresponding category in MYOB. This will be the category in MYOB that your bank transactions will be fed into.

To link a category to the bank feed

  1. In MYOB, go to the Banking menu and choose Banking hub. The Banking hub opens, listing all the bank feeds you have set up and their status. A bank feed that's ready to use will have a message prompting you to assign a category:

    Add a category to begin adding transactions
  2. Click Add a category.

  3. In the Add a category for an account page, choose a category from the Linked category list. This will be the category that the bank feed transactions will be fed into. You can only choose categories set up as a bank account or credit card. Learn more about categories.

  4. Click Add to finish.

What happens next?

When your bank feed is ready, your bank transactions will automatically be fed into MYOB at the frequency specified by ANZ for your account type (check the frequency here).

ANZ personal credit cards

Personal ANZ credit card transactions are fed into MYOB once a month. This occurs at the same time as the credit card statement is issued. To find out the exact date each month, refer to your credit card statement.

Once the transactions are fed into MYOB, they can be matched to existing transaction records or categories. You can even set up rules to make matching happen automatically. Find out all about Working with bank transactions.

The first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included, but you can import these transactions from your bank statements.

To set up a bank feed for an ANZ account:

Your AccountRight company file doesn't need to be online to set up bank feeds, but you'll need an internet connection.

There are two parts to setting up a bank feed:

1. Apply

Start the application process in AccountRight, then finish via ANZ's internet banking site.

2. Link

Once your bank feed application is approved, choose the AccountRight account the bank feed applies to.

1. Apply for a bank feed

Start the application in AccountRight then complete the application via ANZ's internet banking.

To apply via ANZ internet banking

  1. Go to the Banking command centre and click Bank Feeds.

    • If it's your first bank feed

      1. The Manage Bank Accounts window appears. Click Connect your bank account.

        Manage bank accounts window with Connect your bank account button

      2. A web browser opens and you'll be prompted to sign in with your MYOB account details. You'll then see the Banking hub in the web browser version of AccountRight.

        If you don't see the Banking hub, it means your AccountRight company file is not online. To set up a BNZ bank feed, you'll need to put your company file online.

    • If it's an additional bank feed

      1. The Bank Feeds window appears. Click Manage Bank Accounts.

        Bank feeds window with manage bank accounts button highlighted

      2. Click Add or remove a bank account.

      3. A web browser opens and you'll be prompted to sign in with your MYOB account details. If you have multiple MYOB products or company files, select the applicable product and company file. You'll then see the Banking hub page in the web browser version of AccountRight.

        If you don't see the Banking hub, it means your AccountRight company file is not online. To set up a BNZ bank feed, you'll need to put your company file online.

  2. Click Connect bank or credit card.

  3. Select ANZ from the list of financial institutions.

  4. For the Set up method, select Online banking.

  5. Read the displayed information and, if you agree, select the option I confirm that.

  6. Click Next. You'll be provided an 8-digit code and directed to log in to ANZ internet banking.

  7. Click Go to online banking and log in to ANZ internet banking.

  8. Access the applicable page in your ANZ internet banking:

    • Go to Settings > Manage Bank Feeds.

    • If it's your first time setting up a bank feed, click Get started. Otherwise, click Activate a new bank feed.

  9. Follow the onscreen prompts.

  10. When prompted, enter your 8-digit code.

  11. Submit your application.

Applications are usually processed by ANZ within 24 hours, but it can take a few days—we'll let you know when it's ready. To check the application status, see Tracking the status of your bank feeds application.

If you haven't heard from us after 5 business days, contact us (click chat or scroll down for other options on the Contact Us page).

Once it's ready, you'll need to link the bank feed to the corresponding account in AccountRight. See task 2 below for instructions.

We’ll notify you by email when your bank feed is ready to use. You can then link the bank feed to the corresponding account in AccountRight.

To link an account to the bank feed

  1. In your company file, go to the Banking command centre and click Bank Feeds. The Bank Feeds window appears.

  2. Click Manage Bank Accounts. The Manage Bank Accounts window appears.
    This window shows the status of your bank feeds applications so you can follow their progress.

  3. Click Check/update status.

    Manage bank accounts window with Check update status button highlighted

    The bank feeds Log in window appears.

  4. Sign in with your MYOB account email address and password (email address must be lowercase).

  5. The Manage Bank Accounts window reappears. This window shows all the bank feeds you have set up and their status.

    "Name not provided by bank"

    If you applied for your bank feed via ANZ's online banking, the Account Name on the Manage bank feeds page will display "Name not provided by bank'. Don't worry—this doesn't affect your bank feed.

  6. In the Associated Account column, select an account from the list. This will be the account that the bank feed will be compared to. You can only select accounts set up as a bank account or credit card. Learn more about account types.

    Manage bank accounts window showing Associated Account dropdown

  7. Click Use Account. The account is now linked to the bank feed.

  8. Click OK to finish.

What happens next?

When your bank feed is ready and it's linked to an AccountRight account, you’ll be able to download and approve transactions into your company file. Check the delivery frequency for your ANZ account.

ANZ personal credit cards

Personal ANZ credit card transactions are fed into MYOB once a month. This occurs at the same time as the credit card statement is issued. To find out the exact date each month, refer to your credit card statement.

Note that the first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included. If you want to import and reconcile transactions dated before your feed approval date, you can import a bank statement.

FAQs

How do I set up a bank feed if my company file is offline?

Setting up and managing your bank feeds is quicker and easier if your company file is online. Plus you won't need to remember to click Get Bank Transactions in AccountRight to bring in the latest feeds from your bank – this happens automatically when your file is online.

But if your AccountRight company file is not online, you can only add new bank feeds via my.myob. As well as adding bank feeds, this is where you can:

  • check your bank feed application status

  • cancel a bank feed

You'll be prompted to sign into my.myob when you click Add or remove a bank account in the Manage Bank Accounts window in AccountRight.

Add or remove bank accounts

In my.myob, go to the My Products page to add or manage your bank feeds.

How do I reprint the bank feed authority form?

If a bank feed has a Pending application status you can repeat the application process to download the authorisation form. You may need to do this if you’ve misplaced the form, or if it hasn’t been received by MYOB or your bank or financial institution.

  1. If you're not already, sign in to MYOB Business at app.myob.com and open your business file.

  2. Go to Banking > Banking hub.

  3. Click Connect bank or credit card.

  4. Choose the bank and choose the Form option.

  5. Enter the account details and click through to download the form.

  6. Print and sign the form, then upload it.

Bank feed download form prompt