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Connecting an ASB account to MYOB

When you connect an ASB bank account or credit card to MYOB, information from that account is sent by ASB straight into your MYOB business. These bank feeds save time on your data entry. Tell me more about bank feeds.

To connect your ASB account:

There are two parts to connecting your account:

1. Apply

Start the application process in MYOB, then finish via ASB's online banking system. Alternatively you can send us an application form.

2. Link

Once your application is approved, choose the MYOB category the bank feed applies to.

Need to connect additional ASB accounts?

The number of bank accounts you can connect to MYOB depends on your plan. Sign into My Account > Manage my product to see your current limit or upgrade your plan

1. Connect your ASB account

Applying online via ASB's internet banking site is the quickest way to get up and running. Otherwise you can complete an application form.

  1. In MYOB, go to the Banking menu and choose Banking hub.

  2. Click Connect bank or credit card.

  3. Select the type of account you're setting up the bank feed for (Bank account or Credit card account).

  4. Choose ASB from the list of financial institutions.

  5. Select the Application method.

    Multiple MYOB Business files or serial numbers?

    If you have multiple MYOB Business files or serial numbers, but you only have a single Fastnet login, you can't apply for bank feeds online via ASB internet banking. Instead, you'll need to use an application form.

    Online via bank / internet banking (recommended)

    1. Read the displayed information and, if you agree, select the option I confirm that.

    2. Click Next.

    3. Take note of the displayed code or click Copy to copy it to your Windows clipboard. You'll need this code in your online banking to complete the application.

    4. Click Go to online banking and log in to online banking.

    5. Select the account you want to receive bank feeds for.

    6. Select the terms and conditions checkbox.

    7. Click Confirm to submit your application.

    Application form

    It can take 1 - 2 weeks for your application form to be processed by ASB.

    1. Enter the bank account or credit card details.

    2. Read the displayed information and, if you agree, select the option I confirm that.

    3. Click Next.

    4. On the Sign the authority form page:

      1. Click Print authority form, then complete, sign and scan the form to your computer.

        Avoid rejected applications

        Please check that you have completed the authority form and entered your bank information in the correct format.

      2. Click Upload authority form to open the secure upload portal.

    5. Enter your Email address.

    6. Upload your scanned application form (either drag and drop the form onto the page or click Browse for files to choose the file from your computer).

    7. Click Submit Application.

How long will it take to approve my bank feed?

Internet banking applications are usually processed by ASB within 24 hours, but it can take a couple of days. Uploaded application forms can take 1 - 2 weeks to be processed. If you haven't heard from us after this time, contact our team.

We'll send you an email when your application has been approved, or you can track the status of your bank feed application.

Once it's ready, you need to link the bank feed to the corresponding category in MYOB—see the next task for details.

Once you've been notified (by email) that your application has been approved and the first bank feed has arrived, you'll need to link the bank feed to the corresponding category in MYOB. This will be the category in MYOB that your bank transactions will be fed into.

To link a category to the bank feed

  1. In MYOB, go to the Banking menu and choose Banking hub. You'll see all the bank feeds you have set up and their status.

  2. In the Linked category column for the new bank feed, choose a category from the list. This will be the category that the bank feed transactions will be fed into. You can only select categories set up as a bank account or credit card. Learn more about categories.

  3. Click Save to finish.

What happens next?

Your bank transactions will automatically be fed into MYOB at the frequency specified by ASB for your account type.

You can then categorise those transactions or match them to existing transactions. You can even set up rules to make it happen automatically. Find out all about Working with bank transactions.

The first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included, but you can import these transactions from your bank statements.


To set up a bank feed for an ASB account:

Your AccountRight company file doesn't need to be online to set up bank feeds, but you'll need an internet connection.

Learn more about ASB integrated accounting, including how-to videos and FAQs, on the ASB website

There are two parts to setting up a bank feed:

1. Apply

Start the application process in AccountRight, then finish it via the ASB internet banking site, or by submitting an application form.

>

2. Link

Once your bank feed application is approved, choose the AccountRight account the bank feed applies to.

1. Apply for a bank feed

Applying online via ASB's internet banking site is the quickest way to get up and running. Otherwise you can complete an application form.

To apply via ASB internet banking

The quickest way to apply for a bank feed is to start the process in AccountRight, then finish it via ASB's internet banking site. Otherwise, you'll need to use an application form instead. See "To apply with an application form" below.

Multiple company files or serial numbers?

If you have multiple files company files or serial numbers, but you only have a single Fastnet login, you can't apply for bank feeds online via ASB internet banking. Instead, you'll need to use an application form. See "To apply with an application form" below.

  1. Start AccountRight.

  2. Go to the Banking command centre and click Bank Feeds.

    • If it's your first bank feed

      1. The Manage Bank Accounts window appears. Click Get Started with Bank Feeds.

        Manage bank accounts window with Connect your bank account button
      2. A web browser opens and you'll be prompted to sign in with your MYOB account details. You'll then see the Banking hub page in the web browser version of AccountRight.

        If you don't see the Banking hub, it means your AccountRight company file is not online. To set up a BNZ bank feed, you'll need to put your company file online.

    • If it's an additional bank feed

      1. The Bank Feeds window appears. Click Manage Bank Accounts.

        Bank feeds window with manage bank accounts button highlighted
      2. Click Add or remove a bank account.

      3. A web browser opens and you'll be prompted to sign in with your MYOB account details. If you have multiple MYOB products or company files, select the applicable product and company file. You'll then see the Banking hub page in the web browser version of AccountRight.

        If you don't see the Banking hub, it means your AccountRight company file is not online. To set up a BNZ bank feed, you'll need to put your company file online.

  3. Click Connect bank or credit card.

  4. Select ASB from the list of financial institutions.

  5. Choose the option to continue the bank feed application online.

  6. Enter your account details and select the I confirm... checkbox.

  7. Click Submit.

  8. Click Continue to online banking and then log in to ASB internet banking.

  9. Select the account you want to receive bank feeds for.

  10. Select the terms and conditions checkbox.

  11. Click Confirm to submit your application.

Applications are usually processed by ASB within 24 hours, but it can take a few days—we'll let you know when it's ready. To check the application status, see Manage bank feeds.

If you haven't heard from us after 5 business days, contact our bank feed team here http://myob.com/contactus

Once it's ready, you'll need to link the bank feed to the corresponding account in AccountRight. See task 2 below for instructions.

To apply with an application form

If you can't apply for a bank feed via ASB online banking, here's how to apply using an application form.

  1. Start AccountRight.

  2. Go to the Banking command centre and click Bank Feeds.

    • If it's your first bank feed

      1. The Manage Bank Accounts window appears. Click Get Started with Bank Feeds.

        Manage bank accounts window with Connect your bank account button
      2. A web browser opens and you'll be prompted to sign in with your MYOB account details. You'll then see the Banking hub page in the web browser version of AccountRight.

        If you don't see the Banking hub, it means your AccountRight company file is not online. To set up a BNZ bank feed, you'll need to put your company file online.

    • If it's an additional bank feed

      1. The Bank Feeds window appears. Click Manage Bank Accounts.

        Bank feeds window with manage bank accounts button highlighted
      2. A web browser opens and you'll be prompted to sign in with your MYOB account details. If you have multiple MYOB products or company files, select the applicable product and company file. You'll then see the Banking hub page in the web browser version of AccountRight.

        If you don't see the Banking hub, it means your AccountRight company file is not online. To set up a BNZ bank feed, you'll need to put your company file online.

  3. Click Connect bank or credit card.

  4. Select ASB from the list of financial institutions.

  5. For the Set up method, select Form.

  6. Enter the bank account or credit card details.

    Avoid rejected applications

    Please check that you have completed the authority form and entered your bank information in the correct format.

  7. Read the displayed information and, if you agree, select the option I confirm that.

  8. Click Next.

  9. On the Sign the authority form page:

    1. Click Print authority form, then complete, sign and scan the form to your computer.

    2. Click Upload authority form to open the secure upload portal.

  10. Enter your Email address.

  11. Upload your scanned application form (either drag and drop the form onto the page or click Browse for files to choose the file from your computer).

  12. Click Submit Application.

Your application will be processed within 10 business days—we'll let you know when it's ready. To check the application status, see the Banking hub. If you haven't heard from us after this time, you can contact our team here http://myob.com/contactus

Once it's ready, you need to link the bank feed to the corresponding account in AccountRight. See the instructions below.

We’ll notify you by email when your bank feed is ready to use. You can then link the bank feed to the corresponding account in AccountRight.

To link an account to the bank feed

  1. In your company file, go to the Banking command centre and click Bank Feeds. The Bank Feeds window appears.

  2. Click Manage Bank Accounts. The Manage Bank Accounts window appears.
    This window shows the status of your bank feeds applications so you can follow their progress.

  3. Click Check/update status.

    The bank feeds Log in window appears.

  4. Sign in with your MYOB account email address and password (email address must be lowercase).

  5. The Manage Bank Accounts window reappears. This window shows all the bank feeds you have set up and their status.

  6. In the Associated Account column, select an account from the list. This will be the account that the bank feed will be compared to. You can only select accounts set up as a bank account or credit card. Learn more about account types.

    associate bank account


  7. Click Use Account. The account is now linked to the bank feed.

  8. Click OK to finish.



What happens next?

When your bank feed is ready and it's linked to an AccountRight account, you’ll be able to download and approve transactions into your company file. Check the delivery frequency for your ASB account.

Note that the first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included. If you want to import and reconcile transactions dated before your feed approval date, you can import a bank statement.

FAQs

How do I set up a bank feed if my company file is offline?

Setting up and managing your bank feeds is quicker and easier if your company file is online. Plus you won't need to remember to click Get Bank Transactions in AccountRight to bring in the latest feeds from your bank – this happens automatically when your file is online.

But if your AccountRight company file is not online, you can only add new bank feeds via my.myob. As well as adding bank feeds, this is where you can:

  • check your bank feed application status

  • reprint a bank feed authority (application) form

  • cancel a bank feed

You'll be prompted to sign into my.myob when you click Add or remove a bank account in the Manage Bank Accounts window in AccountRight.

Add or remove bank accounts

In my.myob, go to the My Products page to add or manage your bank feeds.

How do I reprint an authorisation form?

If a bank feed has a Pending application status you can repeat the application process to download the authorisation form. You may need to do this if you’ve misplaced the form, or if it hasn’t been received by MYOB or your bank or financial institution.

  1. If you're not already, sign in to MYOB Business at app.myob.com and open your business file.

  2. Go to Banking > Banking hub.

  3. Click Connect bank or credit card.

  4. Choose the bank and choose the Form option.

  5. Enter the account details and click through to download the form.

  6. Print and sign the form, then upload it.

Bank feed download form prompt