When you connect a bank account or credit card to MYOB, your financial institution sends transaction information from that account straight into your MYOB business. These bank feeds save time on your data entry, and the best part is it's included with an MYOB subscription.
We support lots of financial institutions, and we're always adding more.
Who can connect a bank account?
The business owner (typically the person who set up the MYOB subscription) or an Online Admin user can set it up.
Connecting multiple accounts?
The number of bank accounts you can connect to MYOB depends on your plan. Sign into My Account > Manage my product to see your current limit or upgrade your plan.
Which banks are supported?
Plenty! Check the list.
If your bank isn't listed, they likely don't currently support bank feeds. But maybe contact them just to be sure. If they don't, you can still import your bank and credit card statements straight into MYOB.
Ready to get started?
Start the setup process from MYOB via the Banking menu > Manage bank accounts, then click Connect bank or credit card. You'll choose your bank and account type, then complete the application either online through your bank, or by sending us an application form.
For all the setup details, click your bank below or choose Other if your bank isn't listed.
What happens after my application is approved?
We'll send you an email saying you're good to go. You'll just need to choose the category in MYOB that your bank account transactions will be fed into. What's a category?
Then your bank will start sending your transactions into MYOB. How often this happens depends on your bank - check this list to see your bank's delivery frequency.
Each of your bank transactions can be matched to an MYOB transaction (if one exists), or allocated to an MYOB category (if a matching MYOB transaction doesn't exist). You can also set up rules to automate this process. For all the details see Working with bank transactions.
FAQs
How do I check my application status?
You can see a list of all your current bank feeds via the Banking menu > Banking hub. You'll also see the account details, the account balance and the status of each bank feed.
Online applications (via your online banking portal) are usually processed by your bank within 24 hours, but it can take a couple of days. Application forms take 1 - 2 weeks to be processed.
If you've been waiting longer than this, or you have any questions about your application, contact us.
How do I bring transactions into MYOB that are from before I set up a bank feed?
The first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred from before this date won’t be included, but you can import these transactions from your bank statements.
I'm having trouble - what do I do?
Contact us and we'll help you get back on track.
The bank feed application process starts in AccountRight. To apply, you need:
an MYOB subscription
to be the online owner (usually the person who set up your AccountRight subscription) or an online administrator
the details of the bank or credit card account you're setting up for bank feeds
an internet connection (but your AccountRight company files does not need to be online)
How do I set up a bank feed?
Click your bank to get started, or choose Other if your bank isn't listed.
Which other banks are supported?
Bank feeds can be set up for accounts with many banks, credit unions, building societies, and fund managers, and we're always adding more. Check our current list of institutions you can set up bank feeds for.
If your bank isn't listed it means your bank doesn't currently support bank feeds. Instead you can quickly bring your bank transactions into AccountRight by importing bank and credit card statements.
FAQs
Where do I obtain the bank feed application form?
Start the application process through AccountRight, then if your bank allows it you'll be able to continue the application online.
Otherwise, you'll be prompted to print an application form, complete it and return it to us as instructed on the form.
Choose your bank above to get started.
What if I'm getting an error when setting up a bank feed?
If you're still getting an error (such as "Internal Error ID: 10009") or you're facing another equally annoying issue, contact us.
How long will it take to process my application?
If your bank allows you to complete the application via your online banking site, you could be up and running within 24 hours, but usually within a few days (it depends on your bank).
If you've submitted an application form, allow up to 10 business days for your bank to process your request. We'll let you know when you're ready to go.
If you still haven't heard anything after ten business days, contact us.
What does it cost to use bank feeds?
Bank feeds are included with your AccountRight subscription, subject to the MYOB BankFeeds Fair Use Policy.
How do I check my bank feed application status?
For information about how to check the status of your bank feed application, see Tracking the status of your bank feed application.
How do I cancel a bank feed?
For information about how to cancel a bank feed, see The Banking hub.
Can I set up a bank feed on my PayPal account?
Currently you can't set up a bank feed directly from a PayPal account. But there are a few ways PayPal payments can be managed. One way is to link your PayPal account to a bank or credit card account. If you have a bank feed set up for that bank or credit card account, then all transactions, including the PayPal ones, will show in that bank feed.
For more information about PayPal payment methods, see the PayPal website.