Live chat support is available for accountants, bookkeepers and partners.
Start a chat
There are several ways to get in touch with our team.
From MYOB Practice: click the help icon (?) in the left menu bar and select Live chat.
From AE/AO: click the MYOB Practice icon on the top menu and login using your MYOB credentials. Once logged in, click the help icon (?) in the left menu bar and select Live chat.
Live chat hours
9 am to 5 pm for help with installation or tax help, or
9 am to 9 pm for everything else (except Nimbus and MPM)
What products do we support?
We’ve expanded live chat support to cover AE/AO and MYOB Practice (except Nimbus and MPM). However, we can't assist with every issue through live chat.
If you need assistance with something else, try another help option or contact us.