If the credit card you use to pay your MYOB bills has expired, you can update it in My Account.
If you have multiple cards, payment methods or billing cycles set up to pay your MYOB bills, or if you're unable to update the details in My Account, you might need to update the credit card details in my.MYOB instead.
Only the billing contact or primary contact on the account can update payment details.
Updating your credit card in My Account
If you currently have more than one payment method set up in your MYOB account, the below steps will replace them all with the new credit card.
Go to My Account at myaccount.myob.com/account.
Sign in with your MYOB account email and password.
Click View Payment Details.
Follow the prompts to update your card information.
Click Save.
If you get an error or can't complete these steps, you'll need to update your credit card details in my.MYOB.
Update credit card details in my.MYOB
If you have multiple payment profiles (more than one credit card or payment method set up to pay your MYOB bills) and your MYOB bills are issued on different dates, you'll need to update your credit card details in my.MYOB.
Go to my.MYOB at my.myob.co.nz
Sign in with your MYOB account email and password.
From the dropdown, go to to My Account > Payment Profiles.
Choose the payment profile to update and select Change Payment Profile.
Enter the new card details and click Save.