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Managing your MYOB subscription in My Account

My Account is a self-service portal designed to help manage your MYOB account, billing, and product settings.

You can:

  • view and adjust your subscriptions

  • update payment information

  • view, download, and pay your MYOB subscription invoices

  • adjust your security settings.

If you need to cancel your subscription or give users access to your business, you'll need to do that from within your MYOB software — see below.

Using My Account

You’ll need to be an online file user with a registered MYOB account in order to access My Account. 

You'll also need to use one of these web browsers:

If you don't have access to My Account or you're having trouble, contact us for help.

You can log in to My Account at myaccount.myob.com/account or, if you have MYOB open, by clicking your business name and choosing My account.

Change your account details

Any online file user registered with an MYOB account can view their account details, such as the billing address. If you're the primary contact, you can update them. For more information, see Accessing account details in My Account.

Cancel your MYOB subscription

How you cancel depends on the MYOB product you're using. Click your product to see the applicable steps:

MYOB Business | AccountRight | MYOB Essentials

Manage user access

How you manage users depends on the MYOB product you're using. Click your product to see the relevant info:

MYOB Business | AccountRight | MYOB Essentials

FAQs