Key benefits at a glance
30% faster month-end close: From 30+ days to under ten
Real-time financial insights: Monthly reporting replaces quarterly scrambling
Audit-ready data: Improved compliance and insights across multiple funders and programs
Customised reporting: Breakdown of profit and loss by program, location and departments
Scalable solution: Supports $7M+ turnover and ongoing growth
Lean team, high output: Enabling a smaller team to fully manage finance and tech operations
Ongoing support: A dedicated MYOB Customer Success Manager ensures the system evolves with the team
About Change Futures
Change Futures is a not-for-profit mental health provider operating across Queensland and northern NSW. The organisation delivers government-funded psychological services and is committed to workforce development. This includes training and supporting early-career psychologists as they gain hands-on experience in the field.
With an annual turnover exceeding $7 million and multiple programs and departments to track, Change Futures needed financial systems that could keep up with its growing complexity.
The challenge: Old systems couldn’t keep up
As a non-profit organisation, it is important for Change Futures to have operational efficiency in combination with visible insights. The old financial system could no longer meet their needs as they grew in size and complexity.
Previously, when we were putting our financial acquittals together manually, it was time‑consuming, and we only had accurate information every three months.
Before MYOB Acumatica, Change Futures relied on software that could only track two financial dimensions, while their reporting needed at least three: programs, departments and locations.
Each Primary Health Network (PHN) required unique reports and acquittals, but manual workbooks and quarterly processes made it difficult to produce timely, auditable reports.
The solution: simplified reporting that drives clarity and compliance
MYOB Acumatica offered Change Futures a flexible, audit-ready system tailored to their current and future needs.
With the help of their MYOB Customer Success Manager, the team implemented a cloud ERP platform that could handle their complex reporting structures and departmental budgets, while streamlining processes that scale as they grow.
We’ve just hit the point where we can close out a month and reduce month-end processes by 30%
This has helped Change Futures become more efficient in financial reporting and speed up processes, making it much easier and more time-efficient for the teams to stay aligned.
Streamlined profit and loss statements that drive monthly insights
Before MYOB Acumatica, quarterly scrambling and manual allocation processes delayed access to accurate data.
Now, departmental P&L reports are generated in just a few clicks, offering faster, more sophisticated insights and audit-ready data every month.
MYOB Acumatica has helped us go in with just a few clicks and pull up profit and loss reports for the different programs. It’s the same with departments – we can work out financial budgets easily, which has been a huge benefit to us.
Tailored reporting that strengthens governance
Unlike other ERP systems, MYOB Acumatica could be customised to Change Futures’ compliance obligations and unique structure.
This flexibility enables the team to break down reporting by program, department, and region, making it easier to manage multiple funders and meet diverse compliance requirements.
We have faster, more sophisticated insights — and the data is audit-ready.
Working closely with their MYOB Customer Success Manager, Change Futures were able to fine-tune the system post-implementation, ensuring reports aligned with funder formats and internal governance standards.
Being able to fine-tune the system means Change Futures can adapt quickly, going forward, when funding guidelines change, without overhauling their entire reporting process.
Scalable systems that deliver more impact, less admin
As a small team, they needed to do more with less. MYOB Acumatica’s scalability means they can manage growing complexity without increasing headcount, freeing up time to focus on what’s really important - clinical outcomes and community wellbeing.
We’re a complex organisation. But we’ve been able to adapt the system to suit how we operate.
As reporting needs change, MYOB Acumatica continues to support new layers of data and customisation. The team can introduce additional dimensions or refine workflows without the disruption of a full scale system change, ensuring the technology grows in step with the organisation’s mission and funding requirements.
Driving impact beyond the numbers with an ERP
For not-for-profits like Change Futures, running operations efficiently isn’t just about saving time. It’s about enabling better care and stronger outcomes for the communities they serve.
If your organisation has unique or complex reporting needs, this is a system that can be tailored to match. It’s helped us operate more effectively — and stay focused on the people we support.”
With MYOB Acumatica, Change Futures has transformed its reporting - unlocking greater clarity, boosting efficiency, and ensuring it meets compliance obligations without losing focus on its mission.
Efficiency gains that drive better decisions and compliance
Month-end close time reduced by 30%
Timely, audible reporting supports funding acquittals and planning
Improved visibility across programs, locations and departments
Confidence in compliance for multiple funding bodies
A platform that evolves with the organisation’s needs
Information provided in this article is of a general nature and does not consider your personal situation. It does not constitute legal, financial, or other professional advice and should not be relied upon as a statement of law, policy or advice. You should consider whether this information is appropriate to your needs and, if necessary, seek independent advice. This information is only accurate at the time of publication. Although every effort has been made to verify the accuracy of the information contained on this webpage, MYOB disclaims, to the extent permitted by law, all liability for the information contained on this webpage or any loss or damage suffered by any person directly or indirectly through relying on this information.
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