Legacy system provided limited visibility
Over the years, Doolan Plumbing has successfully used MYOB AccountRight to track basic costs and budgets. Adeel says it was an excellent system, but the fast-growing company needed more functionality.
It needed software that could compare labour estimates versus actuals more easily and drill down into project costs. Increased integration and automation would also be beneficial to minimise the time spent on manual admin.
“When my boss asked for a specific cost within a project, I had to export data and manipulate it in Excel to show project costing in a way that the manager and project manager needed,” explains Adeel.
With little automation and over 500 invoices processed at the end of each month, it took three project managers four hours a week each to cross-reference prices and sign them all off. That’s 48 hours a month spent in the office rather than on-site, where they can add the most value.
"There’s a direct correlation between how much time a project manager spends on-site and the quality of the work."
Also, financial reports were almost always outdated and needed more detail, making it impossible to adjust resources, budgets or timelines on the go effectively.