Kellock Pots & Planters has been in business for more than 20 years, supplying decorative pots and planters; initially to garden centres and more recently to the landscaping and design sectors, as well as large shopping centres.
“We have thousands of items in stock at any time,”
- John Rose, Warehouse Manager, Kellock Pots & Planters.
CRM needed for inventory control
Managing this large inventory became more of a challenge as Kellock’s customer base grew. MYOB AccountRight wasn’t equipped to handle the growing database of stock and customers; Kellock needed an integrated accounting, inventory management and CRM system.
A consultant was brought in to assess Kellock’s business needs. Xero and Salesforce CRM were considered, but MYOB Advanced turned out to be the best solution.
"We gained the peace of mind that comes from having a system fully delivered as a service," says John.
All in one, via the cloud
“Advanced Enterprise had everything we wanted in one package. We saved on infrastructure costs and gained the peace of mind that comes from having a system fully delivered as a service.”
Kellock now has visibility of all its orders available at a glance, and the benefits have also flowed on to its financial management. Remittances are sent by email, along with reminder notices for overdue invoices. This has saved large amounts of time and manual labour.
"We’re able to offer our customers a competitive level of personalised service," he says.
Better visibility, better decisions
Inventory control and stock replenishment have been simplified by the elimination of manual tracking. Items can be moved between warehouses and invoices sent directly from wherever the goods are located. MYOB Advanced also enables the creation of mailing lists, so customers are always informed on what’s available.