With Melbourne and Queensland offices, Codecom covers a broad range of telco services for companies of all sizes. Whether it’s a commercial installation or creating connectivity solutions, Codecom covers everything from “hands-on” installation to back-end equipment and accessories supply.
Meeting demands and expectations
Codecom knows that when delivering the very latest global technology solutions and equipment to clients, you can’t afford to be anything less than leading edge.
Courtney Purcell, General Manager (Commercial) for Codecom, realised that running two platforms — MYOB AccountRight for accounting and Excel for logistics, invoices, quotes and more — was putting a strain on the business. As Courtney notes, “The way we were working had become inefficient”.
"We were looking for a solution that could be truly in-house."
- Courtney Purcell, General Manager, Codecom
Future proofing calls for cloud-based ERP solution
Given that the cost of purchasing and implementing a completely new business management system is significant, the team at Codecom carefully evaluated their options.
After dismissing a number of products they contacted David Taylor at BusinessHub and after much consideration Codecom settled on MYOB Advanced Business.
“The functionality of MYOB Advanced Business met our many needs including customer special pricing, advanced stock management, a customer portal as well as CRM.”
"The way we were working had become inefficient, with many functions being manual and time consuming," Courtney adds.
Connecting with future success
Codecom’s move up to MYOB Advanced Business has been an unqualified success, says Courtney.
“Running every aspect of our business is 100% easier, particularly as we’ve really streamlined our processes and improved the accuracy of inventory and our customer pricing.”
With MYOB Advanced Business, Codecom now has many valuable insights into its business that were previously unknown. Things like customer buying patterns and back order visibility and fulfilment, which enable it to make more informed and agile business decisions.
With its ERP software now in the cloud, Codecom’s business has been transformed, with all team members having access to accurate information at their fingertips, anywhere, anytime.
"Now that we’re cloud-based all aspects of our business are accessible everywhere, to the staff that need it," she says.
Before MYOB Advanced Business
After MYOB Advanced Business
Running two platforms across the business was becoming increasingly inefficient
Many functions were manual and time consuming
Limited visibility across operations meant less informed business decisions
Cloud-based system allows team members to have accurate information at their fingertips
Business processes are now streamlined
Insights into inventory ensure accurate quoting and more satisfied customers