From $29/month
Smart job management for small business, create quotes and invoices on the go.
ServiceM8 <h2>What is ServiceM8?</h2>
<p>ServiceM8 is a field service management app which empowers small business to thrive.</p>
<p>It’s a cloud-based Software as a Service (SaaS). Field staff use the software via a native app for iPhone, iPad and Apple Watch, and office staff can access the ServiceM8 dashboard via web browser on their Mac or PC.</p>
<p>With powerful communication and job management capability, and real-time visibility on job status and staff location in the field, ServiceM8 is designed to help businesses win more work, complete more work, and get paid faster.</p>
<p><Strong>ServiceM8 will help you:</strong></p>
<ul>
<li>Take control of your business</li>
<li>Save time</li>
<li>Win more work</li>
<li>Look professional</li>
<li>Improve productivity</li>
<li>Boost cash flow</li>
<li>Wow your customers</li>
<li>Improve communication between your staff and customers</li>
<li>Adopt great business processes</li>
</ul>
<h3>Who it’s for</h3>
<p>ServiceM8 is a perfect fit for field-based trades and services businesses working in industries which involve high turnover jobs, such as:</p>
<ul>
<li>Electricians</li>
<li>Plumbers & Gasfitters</li>
<li>Locksmiths</li>
<li>HVAC technicians</li>
<li>Refrigeration specialists</li>
<li>Pest control</li>
<li>Computer technicians</li>
<li>Cleaners</li>
<li>Gardening & lawncare</li>
<li>Poolcare</li>
<li>Handymen</li>
<li>Fire safety</li>
<li>Communications & cable installers</li>
</ul>
<p>ServiceM8 is especially suited to small field service businesses - sole operators through to businesses with up to 20 staff. </p>
<h2>Features & Benefits</h2>
<h3>Job management</h3>
<ul>
<li>Manage jobs from start to finish.</li>
<li>Schedule, dispatch, and communicate with field staff in real-time.</li>
<li>Access all client and job details from the field - anywhere, anytime.</li>
<li>Field staff have all the info they need to get the job done.</li>
<li>Built-in checklists and job requirements ensure each job is done right the first time.</li>
</ul>
<h3>Communication</h3>
<ul>
<li>Work with real-time communication between your office, field staff and customers.</li>
<li>Email and message clients directly from the ServiceM8 app.</li>
<li>Use text and email templates to provide a consistent and professional message to clients.</li>
<li>Send On-the-way Text Messages to notify customers that you're on the way to the job.</li>
<li>Automatically email or SMS clients about upcoming bookings.</li>
</ul>
<h3>Scheduling</h3>
<ul>
<li>No matter where they are, all staff can view their schedules and job information.</li>
<li>Use simple drag-and-drop functionality to schedule jobs to staff.</li>
<li>Instantly notify employees of schedule changes with push notifications.</li>
<li>Receive automatic reminders about upcoming bookings.</li>
</ul>
<h3>Quoting & Invoicing</h3>
<ul>
<li>Create professional quotes and invoices in seconds.</li>
<li>Print, email, SMS or even post them to your clients while standing on site.</li>
<li>Use our quote and invoice templates, or design your own.</li>
<li>Allow customers to view and accept your quotes online.</li>
<li>Empower staff to invoice without giving them access to MYOB.</li>
<li>Take payments anywhere directly through the ServiceM8 app, or allow your customers to pay online.</li>
</ul>
<h3>Job history</h3>
<ul>
<li>Access a full history of work done for every client, including notes, photos, emails & messages - anywhere. </li>
<li>Take photos or videos from within ServiceM8 and they’re automatically saved to the job.</li>
<li>All forms, certificates, reports and documents are saved to the job diary for future reference.</li>
</ul>
<h3>Professionalism</h3>
<ul>
<li>Use email, SMS, quote and invoice templates to provide a consistent and professional message to clients.</li>
<li>Use customisable forms, like inspection reports or site safety assessments, and immediately turn them into professional PDF reports while on site.</li>
<li>Instil great processes into your business, leading to improved customer service and satisfaction. </li>
<li>Impress your customers with powerful client communication features.</li>
</ul>
<h3>Cloud-based</h3>
<ul>
<li>Run your business from your office or the palm of your hand.</li>
<li>See job status and updates in real time.</li>
<li>Access client and job details, view staff locations and schedules, dispatch jobs and generate quotes or invoices - wherever you are.</li>
<li>Rely on automatic cloud-based backups on ServiceM8 servers.</li>
</ul>
<h3>Control</h3>
<ul><li>View job status and all staff locations in the field, in real time.</li>
<li>See all your staff on a map to help you make smart dispatch decisions, without having to interrupt them with a call or SMS.</li>
<li>Access daily reports on job activity, invoicing status and revenue.
<li>Get great visibility across your business, giving peace of mind that you’re in complete control.</li>
</ul>
<h3>Integration</h3>
<ul>
<li>Integrate with MYOB Essentials, MYOB AccountRight Classic and MYOB AccountRight Live.</li>
<li>Sync clients, items, invoices, and payments to prevent double entry, and reduce administration efforts.</li>
</ul>
<h3>Pricing</h3>
<div align="center">
<img src="http://developers.myob.com/media/cms_page_media/762/serviceM8-2018-pricing.png" width="570">
</div>
<p>Four capped plans to choose from to suit your business size & feature requirements.</p>
<ul>
<li>Plans bundle jobs, SMSs & add-ons into a monthly price</li>
<li>No contracts, setup fees, or ‘per-user’ fees</li>
<li>Unlimited staff & storage</li>
<li>24/7 live chat & email support</li>
<li>14-day free trial</li>
<li>Upgrade, downgrade or cancel anytime.</li>
</ul>
<p><a href="https://www.servicem8.com/au/pricing">Learn more about our pricing</a></p>
<p><a href="https://www.servicem8.com/au/register?utm_source=MYOB" class="btn btn-success btn-lg btn-block">Try ServiceM8 out or get started</a></p>
<h2>What our customers say</h2>
<p>"<em>ServiceM8 is outstanding for us. I can't talk about it enough. It's transformed my business, and it allows us to provide outstanding service.</em>"<br />
<strong>Patrick Whitehead</strong> | <strong>NT Plumbing & Maintenance Services</strong>
</p>
<p>"<em>It's nearly doubled our business as far as the clients we've taken on and our repeat customer business has also gone through the roof!</em>"<br />
<strong>Clint Ruby</strong> | <strong>Ruby Electrical</strong>
</p>
<p>"<em>Whoever claims 'there aren't enough hours in the day' needs ServiceM8 because my business is more efficient and more profitable than ever.</em>"<br />
<strong>Dean Phillips</strong> | <strong>Podger Air-conditioning and Refrigeration</strong>
</p>
<p>"<em>It took 4 hours to teach a new technician our ServiceM8 system. The next day he was on-site & using the app as if he had worked for us for years.</em>"<br />
<strong>Shane Cameron</strong> | <strong>Electrical & Fire Services NT</strong>
</p>
<p>"<em>With ServiceM8 I can spend more time with my family. I can
live my own life instead of running my business 24/7.</em>"<br />
<strong>Troy Willoughby</strong> | <strong>Willo's Plumbing Services Pty Ltd</strong>
</p>
<p>"<em>Everyone should trial the app. You will not find anything that gives you value for money like ServiceM8!</em>"<br />
<strong>Kelly Brennan</strong> | <strong>Imprest Business Services</strong>
</p>
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