Check this list to see if the issue that is affecting you is already known.
For validation errors, see Validation errors in Practice Tax (AU).
If you can't find your issue, contact us to report it.
Rollover from desktop to online
When moving a tax return from desktop to online, some of the fields do not rollover:
D4: Work related self education expenses : Work-related self education expenses workpaper is created.
D10: Cost of managing tax affairs
P6: Business ABN
P5: Business name
P6: Business address of main business
While we're working on this, enter the data manually.
Tax 2021 - No access to the income details schedule from the label
We've temporarily removed related schedules and workpapers links from the tax return labels that open the income details schedule.
While we work to resolve this issue, use the navigation bar on the right and select the Income details schedule from the Tax workpapers and schedules drop-down.
Company 2023 - Amounts from workpapers not adding up to the total.
The totals from the following worksheets is not adding up to the Label 6S on the main return.
- Distribution received - partnerships
Return rejected when there are only government payments or allowances entered.
If you have a return with only govt payments or govt allowances income, and no other income like salary and wages, you'll see a rejection from the ATO.
We're working on a fix.
As a workaround,
1. Enter an ABN in Item 1- Salary and wages.
2. Remove the ABN
3. Validate and lodge.
Activity statements (MYOB Practice)
This compliance is locked. If it's not yet lodged, send it for rework to unlock it. You can then delete it.
This error happens when you try to delete an activity statement that is in a Not Started status.
Select the periods you want to lodge and de-select the periods your clients are lodging. This will update the activity statements when you receive the ATO report the next day.