Check this list to see if the issue that is affecting you is already known.
For validation errors, see Validation errors in Practice Tax (AU).
If you can't find your issue, report it to us: in MYOB Practice, click the Help button (?) in the left menu bar, select Log a support call and complete the Support request form.
Estimate issues
Summary | Status |
|---|---|
Company 2023 and 2024 In the Dividend and interest schedule, the TYPE of Deceased wasn't showing the correct individual name and date of birth fields, and was incorrectly showing entity fields. As part of this change we've also made some fields mandatory, added a maximum field length and removed the taxpayers declaration. | 18 April Fixed |
Company 2023 Amounts from workpapers not adding up to the total. Description The totals from the following worksheets do not add up to the Label 6S on the main return. - Distribution received - partnerships | Fixed |
Individual 2023 Medicare levy calculation is incorrect when the taxpayer is a part-year resident. | 15 April Fixed We've fixed this issue and the estimate will calculate Medicare based on the number of days the taxpayer was a resident. |
Activity statements
Summary | Status |
|---|---|
Error: This compliance is locked. If it's not yet lodged, send it for rework to unlock it. You can then delete it. This error happens when you try to delete an activity statement that is in a Not Started status. | Select the periods you want to lodge and deselect the periods your clients are lodging. This will update the activity statements when you receive the ATO report the next day. Support ref 01241483 |
Non-lodgable forms listed past the due date Description An activity statement with a non-lodgable status shows under the Unlodged list past the due date. | See Non-lodgable forms on how to remove the form Unlodged list. Support ref: 01418566 |