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Setting up a bank feed for a Westpac account

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Terms and conditions

Bank feeds allow information from your bank to be sent straight to MYOB so you can save time on your data entry.

To set up a bank feed for a Westpac account:

  • you need to be the online owner (this is usually the person who set up your MYOB subscription) or an Online Admin user. If you're unable to set up bank feeds, contact us and we'll be happy to help.

  • ensure bank feeds can be set up for your account (check the list)

There are two parts to setting up a bank feed:

1. Apply

Start the application process in MYOB and follow the prompts.

2. Link

Once your bank feed is active, choose the account in MYOB the bank feed applies to.

Need to link more bank accounts? The number of bank accounts you can link depends on your plan. Go to My Account to see your current limit or upgrade your plan (click your business name > My Account > Manage my product).

1. Apply for a bank feed

Start the application process in MYOB (Banking > Manage bank feeds > Create bank feed) and follow the prompts.

Depending on your location or whether you're setting up a bank feed for a bank account or credit card, here are the steps:

How long does it take to approve my application?

Online applications

These applications (processed via Westpac Live) are usually processed by Westpac within 24 hours, but it can take a couple of days.

Authority form applications

The application forms take 1 - 2 weeks to be processed.

If you haven't heard from us after this time, contact us.

We'll send you an email when your bank feed has been approved, or you can track the status of your bank feed application.

Once it's ready, you need to link the bank feed to the corresponding account in MYOB—see the next task for details.

Once you've been notified (by email) that your bank feed has been approved and the first bank feed has arrived, you'll need to link the bank feed to the corresponding account in MYOB. This will be the account in MYOB that your bank transactions will be fed into.

What happens next?

When your bank feed is ready, your bank transactions will automatically be fed into MYOB at the frequency specified by Westpac for your account type (check here).

You can then allocate those transactions to the applicable accounts or match them to existing transactions. You can even set up rules to make it happen automatically. Find out all about Working with bank transactions.

The first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included, but you can import these transactions from your bank statements.