When you connect a NAB bank or credit card account to MYOB, information from that account is sent by your financial institution straight into your MYOB business. These bank feeds save time on your data entry. Tell me more about bank feeds.
To connect your NAB account to MYOB:
you need to be the online owner (this is usually the person who set up your MYOB subscription) or an Online Admin user.
ensure bank feeds can be set up for your NAB account (check the list of supported accounts)
There are two parts to connecting a bank account:
1. Apply Start the application process in MYOB, then complete an application form. | 2. Link Once your bank feed is active, choose the MYOB category the bank feed applies to. |
Need to connect more bank accounts?
The number of bank accounts you can connect depends on your plan. Sign into My Account > Manage my product to see your current limit or upgrade your plan.
1. Connect your NAB account
Here's how to get started:
To connect a NAB account to MYOB
In MYOB, go to the Banking menu and choose Banking hub.
Click Connect bank or credit card.
Select the type of account you're setting up the bank feed for (Bank account or Credit card account).
Choose National Australia Bank (NAB) from the list of financial institutions.
Enter the bank account or credit card details.
Read the displayed information and, if you agree, select the option I confirm that.
Click Next.
On the Sign the authority form page:
Click Print authority form, then complete, sign and scan the form to your computer.
Avoid rejected applications
Check that you've completed the authority form and that you've entered your bank info in the correct format.
Click Upload authority form to open the secure upload portal.
Enter your Email address.
Upload your scanned application form (either drag and drop the form onto the page or click Browse for files to choose the file from your computer).
Click Submit Application.
Your application should be processed in 1 - 2 weeks—we'll let you know when it's ready. You can also track the status of your bank feed application.
If you haven't heard from us after this time, click the chat bubble below to ask MOCA, our virtual assistant for help. Or contact us.
Once it's ready, you'll need to link the bank feed to the corresponding category in MYOB – see the next task for details.
2. Link the bank feed to a category in MYOB
Once you've been notified (by email) that your application has been approved and the first bank feed has arrived, you'll need to link the bank feed to the corresponding category in MYOB. This will be the category in MYOB that your bank transactions will be fed into.
To link a category to the bank feed
In MYOB, go to the Banking menu and choose Banking hub. The Banking hub opens, listing all the bank feeds you have set up and their status. A bank feed that's ready to use will have a message prompting you to assign a category:
Click Add a category.
In the Add a category for an account page, choose a category from the Linked category list. This will be the category that the bank feed transactions will be fed into. You can only choose categories set up as a bank account or credit card. Learn more about categories.
Click Add to finish.
What happens next?
Your bank transactions will automatically be fed into MYOB at the frequency specified by the NAB for your account type.
You can then match those bank transactions to existing transaction records in MYOB or match them to categories. You can even set up rules to make matching happen automatically. Find out all about Working with bank transactions.
The first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included, but you can import these transactions from your bank statements.
To set up a bank feed for a NAB account:
you need to be the online owner (this is usually the person who set up your AccountRight subscription) or an online administrator
ensure bank feeds can be set up for your NAB account (check the list of supported accounts)
have your MYOB account details handy.
Your AccountRight company file doesn't need to be online to set up bank feeds, but you'll need an internet connection.
There are two parts to setting up a bank feed:
1. Apply Start the application process in AccountRight, then complete an application form. | 2. Link Once your bank feed application is approved, choose the AccountRight account the bank feed applies to. |
1. Apply for a bank feed
Here's how to get started:
To apply for a NAB bank feed
Start AccountRight.
Go to the Banking command centre and click Bank Feeds.
If it's your first bank feed
The Manage Bank Accounts window appears. Click Get Started with Bank Feeds.
A web browser opens and you'll be prompted to sign in with your MYOB account details. You'll then see the Banking hub in the web browser version of AccountRight.
If you don't see the Banking hub, it means your AccountRight company file is not online. To set up a BNZ bank feed, you'll need to put your company file online.
If it's an additional bank feed
The Bank Feeds window appears. Click Manage Bank Accounts.
Click Add or remove a bank account.
A web browser opens and you'll be prompted to sign in with your MYOB account details. If you have multiple MYOB products or company files, select the applicable product and company file. You'll then see the Banking hub page in the web browser version of AccountRight.
If you don't see the Banking hub, it means your AccountRight company file is not online. To set up a BNZ bank feed, you'll need to put your company file online.
Click Connect bank or credit card.
Select National Australia Bank (NAB) from the list of banks.
For the Set up method, select Form.
Enter the bank account or credit card details.
Avoid rejected applications
Check that you've completed the authority form and that you've entered your bank info in the correct format.
Read the displayed information and, if you agree, select the option I confirm that.
Click Next.
On the Sign the authority form page:
Click Print authority form, then complete, sign and scan the form to your computer.
Click Upload authority form to open the secure upload portal.
Enter your Email address.
Upload your scanned application form (either drag and drop the form onto the page or click Browse for files to choose the file from your computer).
Click Submit Application.
Your application should be processed within 10 business days—we'll let you know when it's ready. To check the application status, see Manage bank feeds.
If you haven't heard from us after this time, contact product support.
Once it's ready, you'll need to link the bank feed to the corresponding account in AccountRight. See task 2 below for instructions.
2. Link the bank feed to an account in AccountRight
We’ll notify you by email when your bank feed is ready to use. You can then link the bank feed to the corresponding account in AccountRight.
To link an account to the bank feed
In your company file, go to the Banking command centre and click Bank Feeds. The Bank Feeds window appears.
Click Manage Bank Accounts. The Manage Bank Accounts window appears.
This window shows the status of your bank feeds applications so you can follow their progress.Click Check/update status.
The bank feeds Log in window appears.
Sign in with your MYOB account email address and password (email address must be lowercase).
The Manage Bank Accounts window reappears. This window shows all the bank feeds you have set up and their status.
In the Associated Account column, select an account from the list. This will be the account that the bank feed will be compared to. You can only select accounts set up as a bank account or credit card. Learn more about account types.
Click Use Account. The account is now linked to the bank feed.
Click OK to finish.
What happens next?
When your bank feed is ready and it's linked to an AccountRight account, you’ll be able to download and approve transactions into your company file. Check the delivery frequency for your NAB account.
Note that the first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included. If you want to import and reconcile transactions dated before your feed approval date, you can import a bank statement.
FAQs
How do I set up a bank feed if my company file is offline?
Setting up and managing your bank feeds is quicker and easier if your company file is online. Plus you won't need to remember to click Get Bank Transactions in AccountRight to bring in the latest feeds from your bank – this happens automatically when your file is online.
But if your AccountRight company file is not online, you can only add new bank feeds via my.myob. As well as adding bank feeds, this is where you can:
check your bank feed application status
cancel a bank feed
You'll be prompted to sign into my.myob when you click Add or remove a bank account in the Manage Bank Accounts window in AccountRight.
In my.myob, go to the My Products page to add or manage your bank feeds.
How do I reprint an authorisation form?
If a bank feed has a Pending application status you can repeat the application process to download the authorisation form. You may need to do this if you’ve misplaced the form, or if it hasn’t been received by MYOB or your bank or financial institution.
If you're not already, sign in to MYOB Business at app.myob.com and open your business file.
Go to Banking > Banking hub.
Click Connect bank or credit card.
Choose the bank and choose the Form option.
Enter the account details and click through to download the form.
Print and sign the form, then upload it.
