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Setting up a bank feed for a Commonwealth Bank account

Bank feeds allow information from your financial institution to be sent straight to MYOB so you can save time on your data entry. Tell me more about bank feeds.

To set up a bank feed for a Commonwealth Bank account, you need to be the online owner (this is usually the person who set up your MYOB subscription) or an Online Admin user. If you're setting up a bank feed for a credit card account, it must be a business credit card, not a personal one. Which CBA accounts are supported?

You'll start the application process in MYOB, then finish via NetBank (CBA's online banking). This is recommended as the fastest way to get set up. If you can't apply via NetBank you can can submit an application form instead.

There are two parts to setting up a bank feed:

1. Apply

Start the application process in MYOB, then finish via NetBank (the Commonwealth Bank's online banking). Alternatively, you can submit an application form.

2. Link

Once your bank feed application is active, choose the MYOB account the bank feed applies to.

Need to link more bank accounts? The number of bank accounts you can link depends on your plan. Go to My Account to see your current limit or upgrade your plan (click your business name > My Account > Manage my product).

What will prevent me from applying via NetBank?

You won't be able to apply for your CBA bank feed via NetBank if:

  • you don't have access to NetBank - speak to the CBA about getting set up.

  • you use CBA CommBiz

  • there's more than one signatory on your account, or

  • you've chosen to "mask" your account numbers in NetBank (so they display as XXX XXX) and you don't want to turn this off.

If you can't apply via NetBank, you'll need to use an application form instead—see below for details.

1. Apply for a bank feed

OK, let's get started!

To apply for a bank feed

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  1. In MYOB, go to the Banking menu and choose Manage bank feeds.

  2. Click Create bank feed.

  3. Select the type of account you're setting up the bank feed for (Bank account or Credit card account).

  4. Choose Commonwealth Bank of Australia (CBA) from the list of financial institutions.

  5. Select the Application method.

  1. Read the displayed information and, if you agree, select the option I confirm that.

  2. Click Next.

  3. Take note of the displayed code or click Copy to copy it to your Windows clipboard. You'll need this code in NetBank to complete the application.

  4. Click Go to online banking.

  5. Log in to NetBank.

  6. Select the account you want to receive bank feeds for.

  7. Select the terms and conditions checkbox.

  8. Click Confirm to submit your application.

Application form

It can take 1 - 2 weeks for your application form to be processed by CBA.

  1. Enter the bank account or credit card details.

  2. Read the displayed information and, if you agree, select the option I confirm that.

  3. Click Next.

  4. On the Sign the authority form page:

    1. Click Print authority form, then complete, sign and scan the form to your computer.

    2. Click Upload authority form to open the secure upload portal.

  5. Enter your Email address.

  6. Upload your scanned application form (either drag and drop the form onto the page or click Browse for files to choose the file from your computer).

  7. Click Submit Application.

How long will it take to approve my bank feed?

NetBank applications are usually processed by the CBA within 24 hours, but it can take a couple of days. Uploaded application forms can take 1 - 2 weeks to be processed. If you haven't heard from us after this time, contact product support (click chat or scroll down for other options on the Contact Us page).

We'll send you an email when your bank feed has been approved, or you can track the status of your bank feed application.

Once it's ready, you need to link the bank feed to the corresponding account in MYOB—see the next task for details.

Once you've been notified (by email) that your bank feed has been approved and the first bank feed has arrived, you'll need to link the bank feed to the corresponding account in MYOB. This will be the account in MYOB that your bank transactions will be fed into.

To link an account to the bank feed

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  1. In MYOB, go to the Banking menu and choose Manage bank feeds. The Manage bank feeds page opens, listing all the bank feeds you have set up and their status.

  2. In the Linked account column for the new bank feed, choose an account from the list. This will be the account that the bank feed transactions will be imported to. You can only select accounts set up as a bank account or credit card.

  3. Click Save to finish.

What happens next?

Your bank transactions will automatically be fed into MYOB at the frequency specified by the CBA for your account type.

You can then allocate those transactions to the applicable accounts or match them to existing transactions. You can even set up rules to make it happen automatically. Find out all about Working with bank transactions.

To link an account to the bank feed

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  1. In MYOB, go to the Banking menu and choose Manage bank feeds. The Manage bank feeds page opens, listing all the bank feeds you have set up and their status.

  2. In the Linked account column for the new bank feed, choose an account from the list. This will be the account that the bank feed transactions will be imported to. You can only select accounts set up as a bank account or credit card.

  3. Click Save to finish.