About Practice Compliance
About
Welcome to Practice Compliance! Get to know this smart set of collaboration tools that help you work closely with your clients.
What's new
Learn about all the new features and improvements in Practice Compliance.
Security
Learn about the industry-standard security measures used to protect your data.
Quick facts about Practice Compliance
Practice Compliance is software to help manage your clients’ everyday tax and financial needs
Stay on top of your obligations and work flexibly with Tax in the cloud.
Manage your workpapers with Client Accounting.
Access Practice Compliance in your browser
Open your browser and go to partner.myob.com or click the cloud icon in MYOB AE/AO.
Make sure you've completed first-time setup.
Log out or change practices by clicking your initials on the bottom left
You should log out after each session. Learn more about logging out and accessing different practices.
Access Practice Compliance from any laptop or desktop
While you can access Practice Compliance from any device's browser by visiting partner.myob.com, Practice Compliance is meant to be used on your desktop or laptop computer. A larger tablet may be ok, but you might have issues on a smaller touch device, like your phone.
The best 2FA method (authenticator app, SMS or email) depends on the way your office is set up
Learn more about two-factor authentication for accountants and bookkeepers.
If your server is off, you can access Practice Compliance but can't sync with AE/AO
You can access Practice Compliance if your server is off, but your server needs to be on if you want changes in MYOB AE/AO to sync to Practice Compliance.
If you have both MYOB Practice Compliance and MYOB AE/AO...
Although you can access Practice Compliance if your server is off, your server needs to be on if you want changes in AE/AO to sync to Practice Compliance. If your server is off, you also won’t be able to access Practice Compliance through AE/AO. This means you won’t be able to open a client in AE/AO and go to that client’s record in Practice Compliance.
Because Practice Compliance is an online product that reads your desktop AE/AO data directly from your practice's server, you need internet access on the server. AE/AO is installed on the software server, so if your SQL server is separate to your software server, the software server will need internet access.
If your server is off, you'll still be able to use Practice Compliance on any device with a web browser connected to the internet.
Things to try if you're seeing errors when loading a page
Are you getting any of the following errors?
Sorry it looks like you've landed in the wrong place. In fact, this page doesn't even exist. Try visiting one of the pages below.
Well, this is awkward. Looks like you're forbidden from accessing this page. Check with your admin to see what permissions you have. Or head to one of the pages below.
Apologies, something's not quite right. We can't get the information you need from our servers.
Sorry, the dots just don't join up right now. This page is temporarily unavailable. Please try again shortly.
Try the following:
Reload/refresh the page.
Wait a few minutes and try what you were doing again.
Check your permissions with your system administrator.
Check that you've logged into the right practice database.
All topics about getting to know Practice Compliance
Browse all introductory topics about Practice Compliance
Other Practice Compliance help areas
Practice Compliance
Not sure where to start? Check out the main Practice Compliance support page. Choose from a wide range of help topics.
Partner Program
Get help with managing your MYOB Partner Program membership and explore the available resources.
Advisory
Learn about giving advice and scaling up your advisory services with MYOB Advisor.
Documents
Upload and access all the documents you need to complete your compliance work.
Portals
Work together with your clients with Portals, a secure online space to collaborate and interact on your compliance work.
Set Up Get Started
Learn how to get your practice set up in Practice Compliance so you can start your compliance work.
Tasks
Learn about Tasks – requests for information or approval you assign to your clients.
Tax
Learn about the workflows you'll follow to prepare tax returns.
More help with Practice Compliance
The Help button (?) on the bottom-left of Practice Compliance shows more help and support options
Explore all the ways you can get help and support from within Practice Compliance.