Change the owner user

The Owner user in MYOB Business is the primary user in an MYOB Business file. They are typically the person who set up the MYOB subscription. They have the ability to:

• Manage all aspects of a file, including inviting, updating and removing users

• Assign or change user types (such as online admin or file user) and remove user access

• Set up and manage online services, like Pay Super, Online Payments and Bank Feeds, as well as third-party integrations

• Make someone else the owner user

Owner is one of several user types in MYOB that define user file access. Online Admin and Advisor user types have the same permissions as Owners, except that only an Owner can transfer ownership.

Learn about managing users.

Owner user rules

The Owner is governed by these rules:

• There must be an Owner user in an MYOB file.

• You can't delete the Owner user; only transfer Owner user access to someone else.

• Only the existing Owner can transfer their access.

• If the owner user is no longer available (for example, they've left the business or are deceased), you'll need to submit a support request to set up a new Owner user.

Why you might want to change the Owner user

You may need to transfer their user access to someone else as your business changes.

Reasons can include changes in business structure, staff turnover, or changes in responsibility. For example, the current owner leaves the company or changes roles. Or the business has changed hands, and the new business owners need control of the file.

What happens when you change the Owner user?

An existing Owner user can transfer their access to another user from within their MYOB software without needing to contact MYOB support. When they do this:

• The new Owner user gets Owner permissions in the file.

• The original Owner is automatically changed to an Online admin user type. An Online admin has almost the same file management and online services rights as the Owner user, but only the Owner can transfer ownership to someone else.

The Owner user in MYOB Business is the primary user in an MYOB Business file. They are typically the person who set up the MYOB subscription. They have the ability to:

• Manage all aspects of a file, including inviting, updating and removing users

• Assign or change user types (such as online admin or file user) and remove user access

• Set up and manage online services, like Pay Super, Online Payments and Bank Feeds, as well as third-party integrations

• Make someone else the owner user

Owner is one of several user types in MYOB that define user file access. Online Admin and Advisor user types have the same permissions as Owners, except that only an Owner can transfer ownership.

Learn about managing users.

Owner user rules

The Owner is governed by these rules:

• There must be an owner user in an MYOB file.

• You can't delete the owner user; only transfer the owner's user type to someone else.

• Only the existing owner can transfer their access.

• If the owner user is no longer available (for example, they've left the business or are deceased), you'll need to submit a support request to set up a new owner user.

Why you might want to change the owner user

You may need to transfer their user access to someone else as your business changes.

Reasons can include changes in business structure, staff turnover, or changes in responsibility. For example, the current owner leaves the company or changes roles. Or the business has changed hands, and the new business owners need control of the file.

What happens when you change the owner user?

An existing owner user can transfer their access to another user from within their MYOB software without needing to contact MYOB support. When they do this:

• The new Owner user gets Owner permissions in the file.

• An Online admin has almost the same file management and online services rights as the Owner user, but only the Owner can transfer ownership to someone else.