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NowInfinity process guide

Integrations Overview

The following considerations must be noted before initiating Update actions:

The NowInfinity button will be visible in the MPM Client View when a MPM Client is connected to a NowInfinity Client. This is subject to the security rights of a person.

When the NowInfinity button is clicked the company profile information will be retrieved for the selected Client from NowInfinity.

Click the NowInfinity button to open the Client in NowInfinity.

GETTING STARTED

Once you have completed the wizard, NowInfinity will now appear under the Active Apps section. Select NowInfinity to view your newly created integration profile.

The current token for the profile will display with the scopes used, Token Expiry and Refresh Expiry. If there is no token or a revoked token, the blue connector button will appear.

Click the button to initiate the Consent Flow between MPM and NowInfinity.

The final step of connection is selecting an Associated Entity for this profile (This feature is for users who have access to Parent / Child Accounts with NowInfinity).

To select the Associated Entity, click Connect again.

Click the Allocate Entity Button on the right hand side.

Select an Associated Entity from the drop down list and click Save.

Your NowInfinity profile is now ready to use.

Users also have the ability to remove access for a profile, to do this click the Connect Button.

If you have issues with authorizing MPM access to NowInfinity, please contact your NowInfintiy Administrator and ask them to give your Account API access permissions. Alternatively please ask a user with Acces rights to connect MPM and NowInfinity to complete this process.

The grid allows actions on each token in the list.

NowInfinity Integration

Client Integration

Click on the Client button of a selected Profile to launch the Integration dashboard for NowInfinity.

1. Information bar

2. Selection Filters

The following filter options are available for the page.

Status– This selector can be used to display clients for one of the following Statuses:

The MPM and NowInfinity Client records will be linked if any one of the following values on the left are matched:

Retrieve full Client list – This checkbox allows for a full client list refresh to be triggered when a Refresh from NowInfinity is performed.

3. Tab Sections

Multiple Tab sections are displayed on the page as determined from the Profile Settings.

4. Action buttons

The action buttons operate independently for each Tab Section:

Clients

This page will display the matching information for Client records. The following button actions are available for Clients:

Refresh from NowInfinity

Live information will only be changed by executing a process for one of the Update buttons.

The Profile settings can be used to activate the Sync of Trusts and/or Individuals.



This report will provide a detailed listing of Client matching errors and it will show the values in MPM and NowInfinity. The filters can be changed to show all Clients.

This report will validate and report on matching errors for Client Code and ACN (or ABN for Trusts). The Report has a filter setting that will allow for flagging of mismatched records so that they are pre-selected for updating to NowInfinity.

Client Grid Actions

As a default, one row is shown per client.


The Client grid row has the following actions (as marked with the blue labels):

This will expand the client row to show the reference number details for a Client.

This will remove the Client link from the Sync profile.

The row selector is disabled when this alert is shown. The Alert will display for anyone of the following conditions:

Business Structure

Contacts

Contact Sync is disabled by default. The reason for this is that NowInfinity creates more than one contact record for a person if that person is linked to more than one Client.

Contacts are matched using the Email address and Name.

Ensure that contact email addresses are not used for different people.

The following actions are available when Contact Sync is enabled:

This report will provide a listing of Contact matching errors and it will show the values in MPM and NowInfinity.


History

This page provides a log of the actions that are executed and it allows for exception reports to be viewed for a process.

The History grid identifies the following information:

The following actions are available:

Source

This page provides access to the source files retrieved for the Refresh from NowInfinity process.

The source files, saved in JSON format contain the original information retrieved from NowInfinity when the Refresh from NowInfinity process is executed.

The following actions are available:

Appendix 1 – Client fields updated between MPM and NowInfinity

Object

NowInfinity Fields

GS Field

NowInfinity status

GS Status

Update

Client

Reference Number

Client.ClientCode + underscore + Client.OfficeCode

optional

mandatory

P

Client

Name

Client.ClientSurname

mandatory

mandatory

P

Client

ACN

Client.ClientIDNumber

optional

optional

P

Client

BusinessNumber

Client.ClientTaxVat

optional

optional

P

Client

BusinessStructure

Client.TypeCode

optional

mandatory

P

Company

CO – Company

Business structure mapping to Type

P

Individual

IN – Individual

Only synced where Client of the firm

Business structure mapping to Type

P

Trust

TR - Trusts

Business structure mapping to Type

P

DateOfRegistration

Register.RegDate

Optional

Optional

P

DateOfAnnualReview

Optional

Optional

Status

mandatory

Client

Principal Address

AddressDetail.Address1 (ADBUS)

optional

optional

P

Client

Principal Address City

AddressDetail.Town (ADBUS)

optional

optional

P

Client

Principal Address Region

AddressDetail.Region (ADBUS)

optional

optional

P

Client

Principal Address PostCode

AddressDetail.PostCode (ADBUS)

optional

optional

P

Client

Principal Address Country

AddressDetail.Country (ADBUS)

optional

optional

P

Client

Registered Address

AddressDetail.Address1 (ADTAX)

optional

optional

P

Client

Registered Address City

AddressDetail.Town (ADTAX)

optional

optional

P

Client

Registered Address Region

AddressDetail.Region (ADTAX)

optional

optional

P

Client

Registered Address PostCode

AddressDetail.PostCode (ADTAX)

optional

optional

P

Client

Registered Address Country

AddressDetail.Country (ADTAX)

optional

optional

P

For Individuals only

Client

FirstName

Client.ClientName

optional

Mandatory

P

Client

Surname

Client.ClientSurname

optional

mandatory

P

Client

MiddleName

Merged into Client.ClientName

optional

not available

P

Client

InformalName

optional

not available

Client View Display only

TotalAmountOwing

Display in Client View

Display only

Contact

Biling Contact

Display in Client View

optional

Display only

Contact

Signing Contact

Display in Client View

optional

Display only

Officers

Name

Display in Client View

Optional

Display only

Officers

Position (Director, Secretary)

Display in Client View

Optional

Display only

Officers

Appointed Date

Display in Client View

Optional

Display only

Officers

Resigned Date

Display in Client View

Optional

Display only

Shares

Structure – Class/Description

Display in Client View

Optional

Display only

Shares

Structure – Number Issued

Display in Client View

Optional

Display only

Shares

Structure – Amount Paid

Display in Client View

Optional

Display only

Shares

Structure – Amount Unpaid

Display in Client View

Optional

Display only

Shares

Shareholders – Name

Display in Client View

Optional

Display only

Shares

Shareholders – Class

Display in Client View

Optional

Display only

Shares

Shareholders – Number of Shares

Display in Client View

Optional

Display only

Shares

Shareholders – Fully Paid

Display in Client View

Optional

Display only

Shares

Shareholders –Beneficially Owned

Display in Client View

Optional

Display only

Appendix 2 – Default Settings to be configured for Client Additions to MPM

The following system options must be configured for each office that is linked to a NowInfinity Integration Profile:

Name

1

NowInfinity Default Office

Needed when more than one office is configured.

2

NowInfinity Default Partner

The Client Partner is mandatory when adding a new client in MPM.

The person selected here will be applied for new clients.

3

NowInfinity Default Manager

The Client Manager is mandatory when adding a new client in MPM.

The person selected here will be applied for new clients.

4

NowInfinity Default In-Charge

The Client Incharge is mandatory when adding a new client in MPM.

The person selected here will be applied for new clients.

5

NowInfinity Default Billing Contact Type

SECB Contact.

6

NowInfinity Default Signing Contact Type

SECS Contact.

7

CRM Default Group

This setting is system-wide and used by various other processes.

The Client Group is mandatory when adding a new client in MPM.

  • This information is used when clients are added to GreatSoft (from NowInfinity) when the

    Update MPM

    process is executed.