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Supplier overpayments and double payments

Key points

  • If you paid a supplier too much, record the whole payment in MYOB

  • If you paid a supplier twice, create a supplier return for the second payment

  • When an overpayment is recorded, a supplier debit is created for the overpaid amount

  • Debits can be refunded or applied to other open purchases

To process an overpayment

  1. Go to the Purchases menu and choose Record supplier payment.

  2. Select the supplier in the Supplier field and choose the Bank account.

  3. Enter the total amount of the payment (including the overpayment) in the Amount paid field. If there are multiple bills for the supplier, select the one against which you want to record the overpayment.

    If a supplier has no open purchases

    Create a supplier return for the overpaid amount, then either receive a refund, or hold onto the debit to apply to a future purchase.

  4. Ensure all other details of the payment are entered. See Supplier payments for more information.

  5. Click Save when you're finished.

  6. If the overpayment came through in a bank feed, match the overpayment amount in the bank feed to the payment you created above.

  7. Process the supplier return (Purchases menu > Purchase returns and debits) and choose whether you want to apply the overpaid amount to a bill or receive a refund. You can also hold onto the debit to apply to a future bill.

Need more details? See processing supplier returns.