If you're selling or purchasing an existing MYOB software account, MYOB must receive a Change of Ownership form.
Don't use this form if the NZBN is changing
If the change in ownership or structure of the business results in a new NZBN, don’t complete a Change of Ownership form. You’ll need to set up a new MYOB account instead. Please get in touch with our sales team.
This must be completed by both the authorised representative of the current owner (who is the primary contact for MYOB) and the authorised representative of the new owner.
MYOB processes ownership change requests within 3 business days of receiving them. Submit the form at or just before the settlement date to ensure the file is ready for the new owner.
If you're not the primary contact
The primary contact is usually the person who set up the MYOB account and is authorised to manage it. They must complete the current owner sections of the Change of Ownership form.
If you're not the primary contact, and:
They're still with the business: Ask them to complete and submit the form as outlined below.
They're no longer with the business: You'll need to set up a new one. See Change the primary contact on an MYOB account. Once updated, the new primary contact can follow the steps below.
To transfer ownership of MYOB software
Gather supporting documentation. Depending on the type of business, you'll need to provide a certified copy of:
Registered Business: NZ Companies Office Extract (showing all directors) and contract of sale
Sole Trader: NZBN from nzbn.govt.nz and contract of sale
Charity or Not-For-Profit: Minutes showing change in office holder, or Charities Services Extract
Partnership: Partnership Agreement
College or School: Email from Principal listed on school website, or meeting minutes confirming new treasurer
Download and complete a Change of Ownership form.
Email the form and any supporting documents to customer_service@myob.com