From 3 August 2026, AccountRight installed via the MSI installer will only work with offline company files. If you need to access online company files, use the latest AccountRight PC Edition instead.
Use the AccountRight MSI installer if you need to deploy AccountRight in an IT-managed environment and you need access to offline company files.
From 3 August 2026, the MSI installer is for offline files only. If you need to access online files, use the latest AccountRight PC Edition or sign in to AccountRight in a browser.
The MSI installation should only be completed by an IT professional or someone with a thorough knowledge of your installation requirements.
Before you install
The MSI installer is now a legacy option for offline access. It no longer receives monthly updates, bug fixes, compliance enhancements or new features. MYOB recommends moving offline files online with AccountRight PC Edition when you can. How to move a file online.
If you need to access online files
Don’t use the MSI installer for online files from August 3 onwards.
Use one of these options instead:
install the latest AccountRight PC Edition, or
sign in to AccountRight in a browser
To deploy the AccountRight PC Edition in a Citrix, Terminal Server or other managed environment, download the latest PC Edition installer from myob.com/downloads, then deploy using one of these commands (replace X.X with the latest version of the PC Edition, e.g. 2026.6):
To deploy AccountRight to all user profiles on a machine:
MYOB_AccountRight_Setup_202X.X.exe -allusers
To deploy AccountRight to a single user profile on a machine:
MYOB_AccountRight_Setup_202X.X.exe -silent
This replaces the older MSI-based deployment framework for businesses that need access to online company files. You’ll need to repeat this each time a new version of the PC Edition is released.
If you need to access offline files
If you still need to open or work with an offline (.myox) company file, you can use the MSI installer from August 3 onwards.
This is a temporary path only that may support working offline for the short-term. If you have files online, you’ll need AccountRight PC Edition to keep working with them. If your company files are offline, you should plan to move your files online.
Windows compatibility
The AccountRight MSI installer can be run on:
Windows 8.1 or later
Windows Server 2012 or later
Prerequisites
Install the following software before running the AccountRight MSI installer:
Microsoft Sync Framework 2.1 (this includes Microsoft Sync Framework Database Provider 3.1)
If you need the AccountRight add‐on connector, download it from myob.com/downloads
Using Windows Server 2012
If Remote Desktop Session Host is enabled, Windows Installer RDS Compatibility is enabled by default. This causes the MSI installation to fail.
To disable Windows Installer RDS Compatibility
Simultaneously press the Windows and R keys on your keyboard. The Run window appears.
Type
gpedit.mscand click OK. The Local Group Policy Editor window appears.Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Application Compatibility.
In the right pane, right‐click Turn off Windows Installer RDS Compatibility and choose Edit.
Select Enabled. This will disable Windows Installer RDS Compatibility.
Click OK.
Installing AccountRight using the MSI installer
To install AccountRight using the MSI installer to work with offline files:
Download the latest MSI installer from myob.com/downloads
Open an elevated command prompt.
Change the directory to the location of the MSI installer file.
Run this command, replacing name.msi with the MSI filename:
msiexec /i "name.msi" ALLUSERS=1
Can’t see your company files in My Library?
This usually means your AccountRight library isn’t in a shared location, which can make company files inaccessible to some users.
Make sure your AccountRight library is in a shared location, such as C:\Users\Public\Public Documents\MYOB\My AccountRight files.
You can then change the location of your AccountRight library so AccountRight looks in that shared location when opening local company files.
Uninstall AccountRight using a command line
To uninstall AccountRight using a command line:
Open an elevated command prompt.
Run this command, replacing name.msi with the MSI filename:
msiexec /x name.msi ALLUSERS=1