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Using TeamViewer for MYOB remote access

TeamViewer is a program which allows an MYOB Tech Support agent to remotely access your computer to help resolve MYOB software issues. This support note explains how to use TeamViewer.

Only use this support note at the request of MYOB Tech Support.

Getting an error about "Another instance of TeamViewer is already running"?


To fix this error:

  1. Click OK to close the error message.

  2. Right-click the TeamViewer icon in your computer's system tray (usually in the bottom-right corner of your screen - near the clock) and select Exit TeamViewer.

  3. Repeat the steps above to download and run TeamViewer.