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Getting help and support

To access help in MYOB

At the top right of any MYOB page, click the question mark ( ) to open the help panel.

You'll see info relating to the MYOB page you're on, without having to leave your software. Depending on the page, you might also see some frequently asked questions or links to more detailed help topics.

Animation showing help icon being clicked to reveal the slide-out help panel

Shortcut to your tasks

At the top of the help panel, you can search for a task to get shortcuts to where you need to go.

Learn at your own pace

There are lots of online self-paced training courses that can help you learn and make the most of MYOB Business.

Is there a user manual?

MYOB is fully online software, so the help is also online within your software. No need to go searching for the relevant information in a user guide – information relevant to the page of MYOB that you're on is right there and always current (unlike a printed user manual). Keep track of what's new in MYOB Business – visit (and bookmark) the MYOB Business release notes.

What if I need more help?

Ask MOCA, our virtual assistant

Click the chat bubble at the bottom of any help page and ask a question. If MOCA can't help, you'll be guided to our other support options, including live chat.

Community Forum

View topics and discuss your questions with other users of MYOB. Join the discussion.

Submit a support request

If you have access to My Account, log in at and click Contact support.

Contact support

Visit the Contact us page of the MYOB website for contact details.