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This service is available to anyone who wants to migrate their existing MYOB file to MYOB Business. You must have an active MYOB Business Lite or Pro subscription before raising the migration request.

If you have used the multi-currency function in MYOB AccountRight or MYOB AccountEdge, then regretfully we won’t be able to migrate your data as this feature is currently not available in MYOB Business Lite or Pro. Please contact our sales team to discuss the software options available that will best suit your needs.

MYOB AccountEdge and MYOB AccountRight users can use the MYOB Migration Service to move their business online with MYOB Business Lite or Pro, so long as they have not used the multi-currency function of their previous software.

MYOB staff in Australia and New Zealand will process your migration.

There are no limits to the number of files you can migrate to MYOB Business through the service, however an MYOB Business Lite or Pro subscription is required for each file that is to be moved.

You will need to submit a separate migration request form for each file you wish to migrate.

The migration service is free with your MYOB online subscription. For MYOB Business subscription fees, see our pricing page. Terms and conditions apply.

You do not need to do anything specific to prepare your file, but it is best practice to reconcile your accounts and ensure that your data is up to date.

We strongly suggest that you take a backup of your datafile as you would at any time of the year as a normal course of business. However, when you create the backup, do not enter a zip password as our team will not be able to overwrite it.

MYOB Business Lite or Pro currently does not feature cost centre tracking so if you used this function in MYOB AccountRight or MYOB AccountEdge, this cost centre information will not be migrated.

Aside from cost centre tracking information, all other data is migrated as is so you will see the same information in MYOB Business as you saw in your previous product.

Please note:

If you have used multi-currency function in MYOB AccountRight or MYOB AccountEdge, then regretfully we won’t be able to migrate your data as this feature is currently not available in MYOB Business. Please contact our sales team to discuss the software options available that will best suit your needs.

Your datafile will need to be at least in the prior financial year. If your received datafile is sitting in a financial year prior to this, the Migration Team will need to roll your financial year for you.

Sales Orders will need to be converted to Invoices prior to submission as Sales Orders are not supported in MYOB Business and will not be migrated.

MYOB Business only Supports Service and Items transaction layouts. Professional and Miscellaneous transaction layouts will be converted to Service layout during the migration process.

Timebilling transaction layouts are not supported in MYOB Business, cannot be converted to Service layout and will become read only during the migration process – All timebilling transactions will need to be finalised prior to migration.

Inventory locations are not are not supported in MYOB Business. If you have used multiple inventory locations in your data file these will be consolidated into a single location during migration.

Customised forms and reports are not migrated. 

Item and card Images are not migrated.

The data migration service will bring across all prior financial years and current financial year to date information, unless the previous financial years have been purged in the backup we receive.

Yes, your bank feeds will be moved to your MYOB Business file as part of the migration service. Please note, once moved the bank feeds will no longer be available in your MYOB AccountRight file.

he service is a part automated / part manual service that sees us running a conversion tool and then doing some manual checks of data post migration. You will be advised by email once the migration is complete. As MYOB is not a registered tax agent or BAS agent, we recommend inviting your accountant or professional advisor to check your data after upgrade.

You are responsible for reviewing and approving your data to ensure its accuracy once the data migration is complete.

For specific tax or BAS advice please consult your accountant or tax practitioner.

Our aim is to provide you with your migrated data within seven (7) business days after you submit your file to MYOB Migration Services. If an issue arises which impacts our ability to migrate your file in this timeframe, we will contact you as soon as possible to let you know.

Yes, this service supports clients in New Zealand who have been using MYOB AccountRight or MYOB AccountEdge and have not used the multi-currency.

If you are a New Zealand client and wish to use payroll in MYOB Business, please contact our sales team to discuss the software options available that will best suit your needs.

If you or your advisor find an issue with your data immediately after migration, please do not enter any data into your migrated file. Instead, reply to the completion email you receive. Ensure the INC request number is included in the subject line when replying. And provide examples or screenshots of the issue for us to assist you as soon as possible.

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If you enter any additional information into the old software after we received your backup, it will not be included in the new software after migration. Any information you enter will have to be re-entered into the new software.

We recommend that you plan to send your data to us at a quieter time for your business.

No. Please do not enter any data into your MYOB Business file before and during the migration, or it could cause data discrepancies. Once you receive our completion email you can begin to use your new software.