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MYOB PayGlobal makes payroll flow at Goulburn Valley Water

15 May 2024

With such a huge area to manage, Goulburn Valley Water has a huge amount of responsibility. Managing the payroll needs of 200 employees doesn’t make things easier. So when their old system wasn’t up to scratch, Goulburn Valley Water made a change and it’s never looked back.


Goulburn Valley Water is the largest manager and provider of urban water supply and wastewater treatment in Victoria. The company provides services to a population of over 129,000, stretching from the outskirts of Melbourne to the Murray River. 

With 200 employees to look after, Goulbourn Valley Water needed a seamless payroll process. Unfortunately, the existing system wasn’t up to the job.  

Old and outdated 

According to Noel Squires, Manager of Information Systems, the company was impressed by the rich functionality of PayGlobal (now MYOB PayGlobal) – but most importantly, by the fact it was the only provider on its shortlist to have an award interpretation. 

Award interpretation allows MYOB PayGlobal to automatically calculate employee payments in payroll based on award rules. This cuts the need for time-consuming data entry and error correction. 

“As our business is spread over a very large area, having the ability for employees to directly enter their own time costing was very important to us.”

- Noel Squires, Manager of Information Systems, Goulburn Valley Water

“MYOB PayGlobal’s powerful award interpreter allows us to do this effectively,” he said.  

A pool of options 

Goulburn Valley Water found PayGlobal to be price competitive and flexible. More importantly, it was software they felt would grow with them in the long term as they develop their HR strategies. 

“We looked at more expensive and less expensive products and found that PayGlobal stacked up well as a value proposition. Some of the more expensive products actually had less functionality than PayGlobal.”  

Results begin to flow 

After PayGlobal was implemented, conservative estimates showed the company was saving around $70,000 annually on timesheet entry alone. They also reduced time spent processing payroll by more than 50%. 

With Payroll and Time and Attendance modules up and running, employees were finally free from previously time-consuming processes. Needless to say, feedback from payroll was very positive. The support team was also extremely helpful in answering any day-to-day payroll queries. 

Before implementing MYOB PayGlobal

After implementing MYOB PayGlobal

Previous system had no improvements or upgrades 

Payroll system didn’t support Windows XP 

Time consuming data entry 

A lot of double handling 

Annual saving of $70,000 on timesheet entry 

More than 50% reduction in time spent processing payroll 

Full award interpretation 

Double handling of information eliminated 


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