With 13 clinics across the Waikato region in New Zealand, Anexa Vet Services’ (Anexa) four-pronged business is focused on animal welfare.
It helps optimise farm animal health and production, and customises management systems. For pets, there’s veterinary care, grooming and puppy schooling.
A best-fit solution for busy, growing business
Busy and growing, Anexa was working around a complete lack of integration between management systems for its 13 separate clinics and four distinct areas of the business. Its varied operations included support for animal health on dairy, dry stock cattle, sheep, goats and lifestyle farms, traditional veterinary clinics, puppy schools, grooming service, the supply of animal health products and a research division.
Anexa was looking for a best-fit solution that would be future-proofed. MYOB Advanced Business could do that, while delivering on its immediate needs: better access to information, and more integration between the finance and vet systems.
'Non-existent’ integration slowed things down
Anexa’s lack of integration and access to information was beginning to hold the company back.
It needed better information break-downs and more detailed analysis than its existing manual data management was delivering, especially when assessing business cases. The team also needed to be able to better analyse each of their clinics and business arms.
“Our different revenue streams have different business needs, and we have different capacities for each clinic,” says Commercial Manager Matt Kibble.
“We didn’t have the adequate break-downs. What we needed was a more detailed level of analysis.”
- Matt Kibble, Commercial Manager, Anexa
Upgrading the financial system would also create opportunities for more efficient work flows and business processes.
Best fit for this four-legged business
Anexa began by looking around at the enterprise resource planning (ERP) options available, before landing on MYOB Advanced Business as the best-fit, future-proofed solution.
The implementation went smoothly, without “any hold-ups,” says Matt, which he attributes to the partner’s excellent preparation. “They were pretty open about what the risks might be and they were able to commit to the workload that was required to get the ERP up and running. They helped us understand what was involved, so we were prepared for the disruption. They provided templates for migrating the data, and I’ve had some experience in data migration, so we worked well together.”
"You need to know if a solution can do what you’ve got in your mind."
Anexa gets its paws on the data it needs
Anexa began seeing improvements immediately. “We've seen some pretty massive processing efficiencies around data input,” Matt says.
The new system is proving to be more efficient, more accurate and offers better data visibility. “Even though we’re getting more detail for each of our locations, we’re actually saving time,” he explains.
Matt is also enjoying using MYOB Advanced Business’ reporting tools to build more in-depth reporting packages for his team.
"We’ve got 13 geographic locations and now, even though we’re getting more detail for each individual clinic, we’re actually saving time."
The company is now focussed on delivering quality services with an eye on longer-term strategies, especially as more compliance pressures are set to come into play.
Before MYOB Advanced Business
After MYOB Advanced Business
No integration meant little company-wide oversight
Unable to drill down into the data
Business cases built on gut-feel
Too much time spent generating reports
Integration between systems creates efficiencies
Complete data insight for visibility and accuracy
Better oversight across locations and business segments
Reporting capabilities to meet current and future planning needs