BDO Digital offers a robust API integration for Zoho CRM, Zoho Analytics, and Acumatica, specifically designed to enhance the operations of distribution, manufacturing, construction, and service management businesses. This integration seamlessly brings detailed information from Acumatica into the Zoho platform, providing a user-friendly experience that sales teams appreciate.
By synchronizing CRM data and analytics with ERP functionalities, it enhances data flow and automation, allowing sales teams to access detailed insights, streamline processes, and improve reporting capabilities, all within the Zoho environment. The integration is particularly beneficial for sales and customer service teams, as it brings hidden details from Acumatica into Zoho in a way that is intuitive and easy to use.
This ensures that agents have access to the information they need to make informed decisions and drive business growth.
Beyond the core integration, Zoho offers a comprehensive suite of over 45 applications that serve as a back-office operating platform. These applications cover a wide range of business needs, including marketing tools, route optimization, SalesIQ, Zoho Workspace, and Zoho Sign. This extensive ecosystem allows businesses to integrate and automate multiple functions, leading to improved efficiency and a more cohesive operational strategy.
For marketing, Zoho provides tools that help businesses manage campaigns, track customer interactions, and analyze marketing performance.
Route optimization tools ensure that logistics and delivery operations are efficient and cost-effective.
SalesIQ offers advanced analytics and insights into customer behavior, helping sales teams to better understand and engage with their customers. Zoho Workspace provides a collaborative environment for teams to work together on projects, while Zoho Sign offers secure and efficient electronic signature capabilities.
Overall, BDO Digital's integration and the wider Zoho suite provide a powerful solution for businesses looking to optimize their operations, enhance customer engagement, and support scalable growth.