Local SMEs time poor - 40% working over-time

13 Aug 2015

A new survey has confirmed what many small business operators around the country will know from hard experience – many of those running their own business are working well over the average week.

The poll of over 300 small and mid-sized business owners by leading accounting and business solutions provider MYOBhighlights that 41 per cent of local business operators work more than 35 hours per week, with 21 per cent working more than 45 hours, and 4 per cent with a working week longer than 65 hours.

A recent OECD report highlighted that just 9 per cent of people in the OECD work ‘very long hours’ – defined as more than 50 hours per week.

MYOB New Zealand General Manager SME Solutions James Scollay says the amount of time required for business owners to manage the day-to-day running of their business is also constraining their ability to develop it.

“One of the key findings of the survey was that over half – 57 per cent – of the SME owners surveyed spent less than two hours per week on business activities that were not related to the day-to-day operation,” says James Scollay.

“That’s very little time business owners have available to focus on key development areas like business planning, training and networking.”

Only 16 per cent of SME owners spend more than half a day per week on non-operational business activities.

“We often talk in New Zealand about the benefits of turning our dynamic, entrepreneurial businesses into large ones – but clearly one of the key hurdles we have to overcome is finding the time for owners to focus on growth,” says Mr Scollay.

“Online accounting software can automate many tedious tasks such as data entry, and the feedback from our SME clients is that it can save up to 10 hours a month. But it’s also clear that ambitious business owners would appreciate even more time to spend on growing their business.”

The survey also asked business owners what they would do if they had one day of free time in the next week to spend on their business. The most pressing tasks weighing on time-poor business owners are the administrative ones they struggle to get to, with 48 per cent saying they would spend the day on general administration like filing and cleaning out the email inbox.

For others, the gift of an extra day’s time to spend in their business would be spent on networking with new clients (22 per cent), attending training or studying up on industry trends (19 per cent) or developing a plan to grow their business (18 per cent).

For small business owners, having limited time also spills over into their non-work lives, with a quarter (and 34 per cent of female business owners) wishing they could outsource their house cleaning, 11 per cent their gardening and 11 per cent their general home maintenance.

For over half of the SME owners surveyed, one of the key aspirations they have for their business over the long term would be to be able to take a day off during the working week without worrying that it would have an impact on their business.

“I think most of us lead busy lives at the moment,” says James Scollay. “And I think everyone would appreciate the gift of more time to focus on the things that matter – whether it is pursuing your passion or spending more time with family and friends.”

“But for New Zealand’s small business owners, being pushed for time is having a real effect on their ability to grow and develop in the way they would like.”

“Finding ways to create even an extra day in the calendar on local business owners could make a real difference not only to the health of their business but the opportunities for the small business sector to reach its potential for growth – with flow-on effects for all of New Zealand.”

For MYOB product information, research results, business tips, discussions, client service and more visit the MYOB website, or its The Pulse BlogLinkedInTwitterFacebook,Instagram and YouTube.


For further comment or other information please contact:

Sarah Putt, MYOB NZ Public Affairs Manager

P: 09 925 3515 / M: 029 777 0256/ E: sarah.putt@myob.com

Gerard Blank, The Agency Communications Limited Director

P: 03 341 5841 / M: 0275 243 629 / E: gerard@theagencynz.co.nz

Note to Editors

To help local SMEs by providing them with more time to focus on their work aspirations, MYOB is launching the Gift of Time competition from 17 August 2015. For tips and tricks on saving time in business visit MYOB’s blog The Pulse. 

About MYOB

Established in 1991, MYOB is a market leading provider of business management software solutions in New Zealand and Australia. It makes life easier for approx. 1.2 million businesses across New Zealand and Australia, by simplifying accounting, payroll, tax, practice management, CRM, websites, job costing, inventory, mobile payments and more. MYOB also provides ongoing support via many client service channels including a network of over 40,000 accountants, bookkeepers and other consultants. It is committed to ongoing innovation, particularly in cloud computing solutions, and has spent over $100 million in the past three years on research and development. For more information, visit myob.co.nz.