Revenue down but expectations up for Maori SMEs

29 May 2014

Business pressures high, investment strategies prioritised

Despite facing challenges in the last 12 months, 2014 is shaping up to be a year of growth for Maori SME operators according to the latest MYOB Business Monitor survey.

The Monitor revealed that Maori business operators were more likely to report their business revenue had declined over the previous 12 months. Over a third (34%) of Maori-owned SMEs stated their revenue was down in the year to February 2014, compared to 21% of SMEs overall. 30% stated revenue was up and 32% reported steady revenue (35% and 42% respectively for SMEs overall).

However, the survey results also show expectations are high for a turnaround in revenue performance. 45% of Maori business operators reported they expect their business revenue to increase over the 12 months to February 2015 and only 17% think it may decline. 36% expect steady revenue.

That expectation is underscored by a strong start to the year, with over half (55%) of Maori-owned SMEs reporting more work or sales in the pipeline for the three months February to April 2014.

MYOB National Sales Manager, Business Division, Scott Gardiner says it is positive to see Maori business owners start the year strongly and have positive expectations for 2014 – especially for those business owners who faced falling revenue in the last 12 months.

"2013 was a tough year for some Maori SME operators with revenue figures trending down. However 2014 is looking a lot brighter with expectations high for a turnaround. By investing in the right areas over the next few months, this important sector and the business community as a whole could see positive returns," says Mr Gardiner.

Pressures high, employee wages could increase

Business finance and cash flow ranked the second equal highest pressures for over a third of Maori business operators in the latest MYOB Business Monitor. While fuel prices remained the top pressure for all ethnic groups, Maori business owners appeared to feel the strain more acutely with 44% stating that it would likely put pressure on their business in the 12 months to February 2015. This compared with only a quarter (25%) of SMEs overall.

When it came to investment priorities for business operators in 2014, customer acquisition and retention were high on the list for all ethnic groups. However Maori business operators also highly ranked increasing the amount they pay their employees, with almost one third (30%) planning to provide pay rises this year (23% SMEs overall).

Top three pressures for Maori business operators in 2014:

  1. Fuel prices – 44% (25% SMEs overall)
  2. Business finance / funding / overdraft – 37% (15% SMEs overall)
  3. Cash flow – 37% (21% SMEs overall)

Top three areas of increased investment for Maori business operators in 2014:

  1. Customer retention strategies – 45% (28% SMEs overall)
  2. Customer acquisition strategies – 40% (27% SMEs overall)
  3. Amount paid to employees – 30% (23% SMEs overall)

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For further information or immediate comment, please contact:

Sarah Putt


Tel: (09) 925 3515

Mob: 029 777 0256


Gerard Blank

The Agency Communications Limited

Tel: 03 341 5841

Mob: 0275 243 629


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