Named 2012 Excellence in Customer Experience New Zealand winner
A long-term MYOB partner based in Auckland, Eastern Payroll has been awarded the MYOB Enterprise Solutions PartnerExcellence in Customer Experience 2012 accolade.
The coveted accolade recognises the MYOB Enterprise Solutions partner who received the highest recommendation score in MYOB’s survey of new clients last year. The prize is a five-day all-expenses paid trip to Fiji for two people.
MYOB General Manager, Enterprise Division, Andrew Birch congratulates Eastern Payroll Solutions, saying, “Helen goes above and beyond for her clients, something we have recognised through this award. She consistently provides high-quality service to EXO Employer Services clients. Time and again we hear about the overwhelmingly positive customer experience.”
Eastern Payroll Director, Helen Patterson says, “The award came as a shock and a complete surprise. This is not only Eastern Payroll’s first win but also its first nomination.”
“The award recognises the values Eastern Payroll is founded on. My aim is to ensure customers gain the best result through helping them understand their products and software. No customer is a hindrance and if I can’t help them I always make sure I refer them in the right direction.
“For me, Eastern Payroll is all about what the customer needs and working with the customer to provide the best solutions possible.”
Eastern Payroll Solutions offers comprehensive payroll and HR solutions for small to medium enterprises. It provides a wide range of software and consultancy services to help businesses stay compliant and prides itself on offering tailored advice or support for each client.
Winners for other categories announced at the event were:
- 2012 MYOB Enterprise Solutions Partner of the Year New Zealand - Nial Greenstock, Acclaim Group
- 2012 MYOB Enterprise Solutions Partner Excellence in Business Growth New Zealand – Rod Sinclair, Focus Technology Group
- 2012 MYOB Enterprise Solutions Partner Excellence in Marketing New Zealand – Kanu Kreasy, GlobalBizPro
- 2012 MYOB Enterprise Solutions Partner Excellence in Business Development New Zealand – Mark Loveys, Enprise Solutions
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About MYOB New Zealand
Established in 1991, MYOB is New Zealand's largest business management solutions provider. It makes life easier for approx. 1.2 million businesses across New Zealand and Australia, by simplifying accounting, payroll, tax, practice management, CRM, websites, job costing, inventory and more. MYOB provides ongoing support via many client service channels including a network of over 40,000 accountants, bookkeepers and other consultants. It is committed to ongoing innovation, particularly in cloud computing solutions, and now spends more than NZ$35 million annually on research and development. In 2013, MYOB expanded its offerings with the acquisition of accounting solutions provider BankLink. For more information, visit myob.co.nz.