Move from AccountRight or AccountEdge to MYOB Business Lite or Pro for:
- Easy online accounting with the freedom and flexibility to manage your business anytime, anywhere from your PC, Mac or tablet.
- Better cashflow management, easier ATO compliance and smarter ways to save time doing the books with features that help take care of the day-to-day book work and data entry.
- Flexible payroll, whether you're paying one employee or a team, you'll only be charged for what you use (AU only).
- Automatic updates delivered straight to your software.
- Peace of mind from secure online back up and MYOB’s unrivalled phone and online support.
Migrating is fast, easy & included in a subscription
Fast
You'll be up and running within 3 business days.
Easy
Send us your existing file and we’ll migrate you to MYOB Business.
Efficient
There’s no need to wait for the end of quarter or end of financial year, continue where you left off.
Complete this form and our data migration team will be in touch to let you know how to send us your file for migration
Conversion Services Terms & Conditions
*You’ll need a valid MYOB Business Lite or Pro subscription to use this service.
Frequently asked questions
Migration services
Who can use this service?
This service is available to anyone who wants to migrate their existing MYOB file to MYOB Business. You must have an active MYOB Business Lite or Pro subscription before raising the migration request.
If you have used the inventory tracking or multi-currency functions in MYOB AccountRight or MYOB AccountEdge, then regretfully we won’t be able to migrate your data as these features are currently not available in MYOB Business Lite or Pro. Please contact our sales team on 1300 555 123 (Australia) 0508 32 82 83 (New Zealand) to discuss the software options available that will best suit your needs.
What MYOB products can be migrated?
MYOB AccountEdge and MYOB AccountRight users can utilise the MYOB Migration Service to move their business online with MYOB Business Lite or Pro, so long as they have not used the inventory tracking or multi-currency functions of their previous software.
Who works with my file?
MYOB staff in Australia and New Zealand will process your migration.
Is there a limit to the number of files I can migrate?
There are no limits to the number of files you can migrate to MYOB Business through the service, however an MYOB Business Lite or Pro subscription is required for each file that is to be moved.
You will need to submit a separate migration request form for each file you wish to migrate.
What is the fee for using this service?
The migration service is free with your MYOB online subscription. For MYOB Business subscription fees, see our product details page. Terms and conditions apply.
Do I have to do anything to prepare my file?
You do not need to do anything specific to prepare your file, but it is best practice to reconcile your accounts and ensure that your data is up to date.
We strongly suggest that you take a backup of your datafile as you would at any time of the year as a normal course of business. However, when you create the backup, do not enter a zip password as our team will not be able to overwrite it.
What gets migrated across?
MYOB Business Lite or Pro currently does not feature category tracking so if you used this function in MYOB AccountRight or MYOB AccountEdge, this category information will not be migrated.
Aside from category tracking information, all other data is migrated as is so you will see the same information in MYOB Business as you saw in your previous product.
Please note:
If you have used the inventory tracking or multi-currency functions in MYOB AccountRight or MYOB AccountEdge, then regretfully we won’t be able to migrate your data as these features are currently not available in MYOB Business. Please contact our sales team on 1300 555 123 (Australia) 0508 32 82 83 (New Zealand) to discuss the software options available that will best suit your needs.
Your datafile will need to be at least in the prior financial year. If your received datafile is sitting in a financial year prior to this, the Migration Team will need to roll your financial year for you.
Sales Orders will need to be converted to Invoices prior to submission as Sales Orders are not supported in MYOB Business and will not be migrated.
MYOB Business only Supports Service and Items transaction layouts. Professional and Miscellaneous transaction layouts will be converted to Service layout during the migration process.
Timebilling transaction layouts are not supported in MYOB Business, cannot be converted to Service layout and will become read only during the migration process – All timebilling transactions will need to be finalised prior to migration.
Customised forms and reports are not migrated.
Item and card Images are not migrated.
How much history is migrated?
The data migration service will bring across all prior financial years and current financial year to date information, unless the previous financial years have been purged in the backup we receive.
Will bank feeds be set up as part of the service?
Yes, your bank feeds will be moved to your MYOB Business file as part of the migration service. Please note, once moved the bank feeds will no longer be available in your MYOB AccountRight file.
What happens after I submit my file/how does the service work?
The service is a part automated / part manual service that sees us running a conversion tool and then doing some manual checks of data post migration. You will be advised by email once the migration is complete. As MYOB is not a registered tax agent or BAS agent, we recommend inviting your accountant or professional advisor to check your data after upgrade.
You are responsible for reviewing and approving your data to ensure its accuracy once the data migration is complete.
For specific tax or BAS advice please consult your accountant or tax practitioner.
How long does it take?
Our aim is to provide you with your migrated data within three (3) business days after you submit your file to MYOB Migration Services. If an issue arises which impacts our ability to migrate your file in this timeframe, we will contact you as soon as possible to let you know.
Does this service support Australian files?
Yes, this service supports clients in Australia who have been using MYOB AccountRight or MYOB AccountEdge and have not used the inventory or multi-currency tracking functions.
Does this service support New Zealand files?
Yes, this service supports clients in New Zealand who have been using MYOB AccountRight or MYOB AccountEdge and have not used the inventory or multi-currency tracking functions or do not require payroll functions in MYOB Business.
If you are a New Zealand client and wish to use payroll in MYOB Essentials, please contact our sales team on 0508 32 82 83 to discuss the software options available that will best suit your needs.
What if I find an issue with my data when I get my new software?
If you or your advisor find an issue with your data immediately after migration, please do not enter any data into your migrated file. Instead, reply to the completion email you receive. Ensure the INC request number is included in the subject line when replying. And provide examples or screenshots of the issue for us to assist you as soon as possible.
Online Support: Online Help Community Forum Live Chat
Business: 1300 555 123 (Australia) or 0508 32 82 83 (New Zealand)
Partner: 1300 555 117 (Australia) or 0800 69 62 27 (New Zealand)
Can I still work with my file in the current software after I’ve provided it to you?
If you enter any additional information into the old software after we received your backup, it will not be included in the new software after migration. Any information you enter will have to be re-entered into the new software.
We recommend that you plan to send your data to us at a quieter time for your business.
Can I enter information into my MYOB Business while waiting?
No. Please do not enter any data into your MYOB Business file before and during the migration, or it could cause data discrepancies. Once you receive our completion email you can begin to use your new software.