Move online to MYOB Business

Get the efficiency and flexibility you need.

Move from AccountRight or AccountEdge to MYOB Business Lite or Pro for:

 
  • Easy online accounting with the freedom and flexibility to manage your business anytime, anywhere from your PC, Mac or tablet.
  • Flexible payroll. Whether you're paying one employee or a team, you'll only be charged for what you use.
  • Automatic updates delivered straight to your software.
  • Secure online back-ups and our unrivalled phone and online support.
MYOB Business dashboard

Migrating is simple and included in your subscription

  

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Fast

You'll be up and running within 3 business days.

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Easy

Send us your existing file and we’ll migrate you to MYOB Business.

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Efficient

There’s no need to wait for the end of the quarter or EOFY — continue where you left off.

Fill out this form to move to MYOB Business

Our data migration team will be in touch to let you know how to send us your file for migration. 

You’ll need a valid MYOB Business Lite or Pro subscription to use this service.

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You must agree to the Conversion Services Terms & Conditions before continuing

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One of our specialists will be in touch via email to discuss your next move.

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Preparing your migration file for Premium Inventory

If you use inventory tracking and have more than 10 items, we recommend upgrading to Premium Inventory in your MYOB Business file prior to migration. This will ensure all your items are active upon migration and immediately useable. For more information on the inventory functions of MYOB Business and how to upgrade to Premium Inventory click here.

Frequently asked questions

Who can use this service? Toggle Section

This service is available to anyone who wants to migrate their existing MYOB file to MYOB Business. You must have an active MYOB Business Lite or Pro subscription before raising the migration request.

If you have used the multi-currency function in MYOB AccountRight or MYOB AccountEdge, then regretfully we won’t be able to migrate your data as this feature is currently not available in MYOB Business Lite or Pro. Please contact our sales team to discuss the software options available that will best suit your needs.

What MYOB products can be migrated? Toggle Section

MYOB AccountEdge and MYOB AccountRight users can utilise the MYOB Migration Service to move their business online with MYOB Business Lite or Pro, so long as they have not used the multi-currency function of their previous software.

Who works with my file? Toggle Section

MYOB staff in Australia and New Zealand will process your migration.

Is there a limit to the number of files I can migrate? Toggle Section

There are no limits to the number of files you can migrate to MYOB Business through the service, however an MYOB Business Lite or Pro subscription is required for each file that is to be moved.

You will need to submit a separate migration request form for each file you wish to migrate.

What is the fee for using this service? Toggle Section

The migration service is free with your MYOB online subscription. For MYOB Business subscription fees, see our pricing pageTerms and conditions apply.

Do I have to do anything to prepare my file? Toggle Section

You do not need to do anything specific to prepare your file, but it is best practice to reconcile your accounts and ensure that your data is up to date.

We strongly suggest that you take a backup of your datafile as you would at any time of the year as a normal course of business. However, when you create the backup, do not enter a zip password as our team will not be able to overwrite it.

What gets migrated across? Toggle Section

MYOB Business Lite or Pro currently does not feature category tracking so if you used this function in MYOB AccountRight or MYOB AccountEdge, this category information will not be migrated.

Aside from category tracking information, all other data is migrated as is so you will see the same information in MYOB Business as you saw in your previous product.

Please note:

If you have used multi-currency function in MYOB AccountRight or MYOB AccountEdge, then regretfully we won’t be able to migrate your data as this feature is currently not available in MYOB Business. Please contact our sales team to discuss the software options available that will best suit your needs.

Your datafile will need to be at least in the prior financial year. If your received datafile is sitting in a financial year prior to this, the Migration Team will need to roll your financial year for you.

Sales Orders will need to be converted to Invoices prior to submission as Sales Orders are not supported in MYOB Business and will not be migrated.

MYOB Business only Supports Service and Items transaction layouts. Professional and Miscellaneous transaction layouts will be converted to Service layout during the migration process.

Timebilling transaction layouts are not supported in MYOB Business, cannot be converted to Service layout and will become read only during the migration process – All timebilling transactions will need to be finalised prior to migration.

Inventory locations are not are not supported in MYOB Business. If you have used multiple inventory locations in your data file these will be consolidated into a single location during migration.

Customised forms and reports are not migrated. 

Item and card Images are not migrated.

How much history is migrated? Toggle Section

The data migration service will bring across all prior financial years and current financial year to date information, unless the previous financial years have been purged in the backup we receive.

Will bank feeds be set up as part of the service? Toggle Section

Yes, your bank feeds will be moved to your MYOB Business file as part of the migration service. Please note, once moved the bank feeds will no longer be available in your MYOB AccountRight file.

What happens after I submit my file/how does the service work? Toggle Section

The service is a part automated / part manual service that sees us running a conversion tool and then doing some manual checks of data post migration. You will be advised by email once the migration is complete. As MYOB is not a registered tax agent or BAS agent, we recommend inviting your accountant or professional advisor to check your data after upgrade.

You are responsible for reviewing and approving your data to ensure its accuracy once the data migration is complete.

For specific tax or BAS advice please consult your accountant or tax practitioner.

How long does it take? Toggle Section

Our aim is to provide you with your migrated data within three (3) business days after you submit your file to MYOB Migration Services. If an issue arises which impacts our ability to migrate your file in this timeframe, we will contact you as soon as possible to let you know.

Does this service support Australian files? Toggle Section

Yes, this service supports clients in Australia who have been using MYOB AccountRight or MYOB AccountEdge and have not used the multi-currency function.

Does this service support New Zealand files? Toggle Section

Yes, this service supports clients in New Zealand who have been using MYOB AccountRight or MYOB AccountEdge and have not used the multi-currency.

If you are a New Zealand client and wish to use payroll in MYOB Business, please contact our sales team to discuss the software options available that will best suit your needs.

What if I find an issue with my data when I get my new software? Toggle Section

If you or your advisor find an issue with your data immediately after migration, please do not enter any data into your migrated file. Instead, reply to the completion email you receive. Ensure the INC request number is included in the subject line when replying. And provide examples or screenshots of the issue for us to assist you as soon as possible.

Online Support: Online Help   Community Forum   Live Chat

Can I still work with my file in the current software after I’ve provided it to you? Toggle Section

If you enter any additional information into the old software after we received your backup, it will not be included in the new software after migration. Any information you enter will have to be re-entered into the new software.

We recommend that you plan to send your data to us at a quieter time for your business.

Can I enter information into my MYOB Business while waiting? Toggle Section

No. Please do not enter any data into your MYOB Business file before and during the migration, or it could cause data discrepancies. Once you receive our completion email you can begin to use your new software.