Partner Program certifications

The following certifications are available in MYOB Academy.

Certification for individuals

Only one participating staff member needs to complete each certification to earn the maximum number of points for the practice. The certifications are built to support accountants and bookkeepers to have more confidence and skill to service business clients using MYOB software.

Certification for practices

To earn Certified Practice recognition, your practice needs to complete these three courses:

• MYOB Business Certification

• MYOB Business Payroll Certification

• MYOB Practice Certification.

The three courses can be completed by one or more staff members. For example, three staff members can complete one certification course each.

1. Log in to MYOB Academy.

2. Click the Learning dashboard tab in the top navigation bar.

3. To see certifications you haven't yet enrolled in, scroll down to the Accountant, Bookkeeper and Partner Certifications section.

4. Click the tile of a certification you want to enrol in.

5. Click Start learning to enrol and begin your learning.
   Once you've enrolled, the certification appears in My learning.

Your certification is valid for 12 months after you complete it. You need to complete your certification renewal before the expiry date to keep your:

• Partner Program points and status tier

• Credly badge.

If you don't renew the certification, the points and your Credly badge will expire.

We'll email you a reminder to renew your certification 60 days before it expires. For example, if you completed MYOB Business Certification on 1 February 2023, you’ll be prompted to renew this certification 60 days before 1 February 2024.

Check if you need to renew a certification

1. Log in to MYOB Academy.

2. Click the Learning dashboard tab in the top navigation bar.

3. Under My Learning, select the Current toggle.

4. If the status of the certification shows Renewal Due, you'll need to renew that certification before the displayed due date.
   

   You can also see your upcoming certifications that are due in Partner Hub.

Renew a certification

1. Log in to MYOB Academy.

2. Click the Learning dashboard tab in the top navigation bar.

3. Under My Learning, select the Current toggle.

4. Click Resume next to the certification to complete the certification renewal.
   

   You won't get an email from Credly with a new badge after you've completed the course. Your existing badge will be updated.

Completing a certification after it's expired

You can still complete your certification after it has expired in MYOB Academy. When you complete a renewal for a certification that has expired, you'll re-activate your Credly badge with a new expiry date and earn Partner Program points.

Go to your Learning Dashboard in MYOB Academy. Under My learning, select the Completed toggle to view the courses you've completed. If a certification has a Renewal Due status, you'll need to renew your certification to keep your badge and points.

The points you earn for completing certifications are refreshed every week.

1. Check that you're listed in my.myob as a user in a practice that’s in the Partner Program.
   

   • If you don't have access to my.myob, talk to your practice manager. 

   • If you need to set yourself up in the Partner Program:

   1. Check that you’re on the staff list
      

      • if you use MYOB Practice and not MYOB AE/AO, see how to add or remove staff

      • if you use both MYOB Practice and MYOB AE/AO, see how to add and close employees (staff).

   2. Make sure you've got access to your client's files.

    

2. Log in to MYOB Academy with the same user details as are in my.myob.

If you’re having trouble enrolling in or completing a Partner Program certification, get in touch with the MYOB Academy team:

1. In the top navigation bar of MYOB Academy, click Help and select Contact Academy.
   

   

2. Complete the contact form.

In my.myob, you might not be subscribed to email updates for training. To make sure you receive emails about new certifications, update your communication preferences.