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Editing your business bank details

If you use online payments, you might need to edit the bank account your customers' payments go into, or the account your fees and charges are debited from. To learn more about the payment details that appear on your invoices, quotes and statements, see Set up your payment details.

You can edit your bank details in the merchant portal, accessible from MYOB.

You’ll need to verify any new bank accounts you add the same way you did when you first set up online payments.

To edit your bank details

Only the business owner or an Online Admin user can change the bank details. Tell me more about user access.

  1. Click the settings menu (⚙️) and choose Sales settings.

  2. Click the Payments tab.

  3. In the Invoice payment options > Online section, click Edit preferences:

    Edit payment preferences

  4. If prompted, sign in to the merchant portal.

  5. On the Settings tab, click Edit for Settlement bank account to change the business bank account MYOB will use to deposit invoice payments and process chargebacks.

    Example online invoice payments settings with bank account highlighted
  6. Follow the prompts to update your account details.

  7. If applicable, you can change the Payment category or Fee category. These are the MYOB categories that will work behind the scenes to automatically match your online invoice payments.

    Example online payments settings with payment and fee category fields shown

  8. When you're done, click Save.

You'll receive an email within 48 hours confirming the changes you made.