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Things you should know before upgrading

AccountRight Classic (v19 and earlier) is being decommissioned on 28 February 2026. MYOB will be turning off activation and confirmation for AccountRight Classic on this date. After this, if you're still using AccountRight Classic, you won't be able to make changes to your company file.

As of 10 December 2025, you're no longer able to upgrade yourself using the Upgrade a company file feature in AccountRight. Instead, you'll need our help to upgrade.

Learn about how to upgrade

This help topic outlines the things you may need to do or check before upgrading from AccountRight v19 (or earlier) to the new AccountRight. Doing these things can help make the upgrade go more smoothly.

Not sure what version of AccountRight you're on? To check your current version, go to the Help menu and choose About AccountRight.

If you're already using the new AccountRight and want to update it, see Getting the latest version.

You need an AccountRight subscription to upgrade

If you don't have a subscription, you'll need one before you can upgrade. Subscribe now.

If you're already have a subscription and want to know how many files you can put online, see here.

Have negative inventory or ODBC add-ons?

If you're using the following features, you need to make some changes before you can upgrade:

  • Negative inventory - inventory items can't have a negative quantity or value in the new AccountRight. But if you adjust your inventory quantities and values to zero or greater (in each location, if you use multiple inventory locations), you can turn off negative inventory in AccountRight v19 and it won't prevent you from upgrading.

  • Add-ons that require ODBC. Are your add-ons compatible? Check the add-on centre (Australia New Zealand) or contact the add-on provider to check if the add-on can work with the new AccountRight.

Upgrading a FirstAccounts company file

FirstAccounts is a very old product so you'll first need to upgrade to AccountRight v19, then you'll be able to upgrade to the new AccountRight. For all the details, see Upgrading FirstAccounts to AccountRight v19.

Do you have customised reports or forms?

  • You'll need to recreate your customised forms in the new AccountRight after you upgrade. The good news is we've made customising reports easier. See Customising reports.

  • Your customised forms can be migrated into the new AccountRight after the upgrade - so you won't need to customise them again.

Check that you meet system requirements

Check if

More information

your computer can run the new AccountRight

Check the full system requirements.

the size of your file is 300MB or more

If your file is 300MB or more in size, you should prepare your company file for the new AccountRight. This can help the upgrade complete faster and smoother.

the file you want to upgrade is located in a C:\Program Files subfolder

You’ll need to log on to your computer as an administrator before you can upgrade it. For tips on how to find the file you want to upgrade, see How to find your file.

you can find the file you want to upgrade.

See Find the file you want to upgrade for tips.

Ready to upgrade?

As of 10 December 2025, the in-product Upgrade a company file feature is no longer available. Instead, you'll need our help to upgrade.

To upgrade:

  1. Request to move to a new MYOB product by setting up a new subscription.

  2. Fill out a form to move, and our in-house experts will take care of everything using our conversion tools and keep you updated along the way.

Learn more.

Complete post-upgrade setup

After you open your upgraded company file, you may need to set up a few features again, depending on what features you use.

See Complete your upgrade tasks for all the details.

What's different in the new AccountRight?

Check out the What's new for v19 users help topic.