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Signing in to MYOB

When you have an MYOB subscription, the sign in page is the first thing you'll see whenever you try to access your MYOB business via app.myob.com. Not yet subscribed? Head to myob.com to see what's on offer.

If you use AccountRight desktop software, here's how to open your company file.

Sign in to your MYOB account using your email and password. If you've forgotten your password (who hasn't?), click the Forgotten your password? link to have it reset.

Example prompt to sign in to MYOB with forgotten your password link highlighted

Two-factor authentication

After signing in with your email address and password, you might also be prompted to enter a verification code. This is part of two-factor authentication to protect your online data.

Example prompt to enter verification code

2FA is only required when you're working in MYOB

You'll only need to sign in with two-factor authentication (2FA) once every 24 hours while you're actively using your MYOB software. You don't need to log in to your account when you're not using MYOB, like on weekends.

Find out more about recent improved security changes.

Logging out of MYOB

When you're done for the day, or any time you want to log out, just click your business menu in the top-right corner and choose Log out.

FAQs

How do I unlock my account?

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If an incorrect password has been entered too many times for your email, your MYOB account will be locked for security reasons.

If you think you've been locked out, check your inbox for an email from MYOB with instructions on how to unlock your account.

I forgot my password or want to update it - how do I do this?

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If you forgot your password, or just want to update it, click Forgotten your password? on the sign in page. You'll then be asked for the email address used for the MYOB account.

An email will be sent to your inbox with a password reset code that needs to be entered in the Code field. Next, enter your new password.

When you're finished, click Update password. You can now sign in using your new password.

How do I change my MYOB sign in email address?

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  1. Sign in to my.MYOB with your current email address and password (Australia | New Zealand).

  2. Go to the My Account menu at the top of the page and choose Change Login.

  3. Update your login.

Can't change your login via my.MYOB?

An MYOB administrator will need to create a new user and specify the new email address. An invitation will then be sent to the new email address. Once the new login has been set up, delete the old user.