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Managing your MYOB account

When you purchase an MYOB subscription, or you're invited to access another person's online MYOB software, you'll be prompted to set up an MYOB account. You'll need an MYOB account to access My Account and my.MYOB, where you can manage your subscription and business details.

Sign into your MYOB account

When you're prompted to sign in to your MYOB account, you'll need to enter the email address and password you specified when you set up your MYOB account.

myob sign in window

You'll use these same details to access My Account or sign in to your online files. You might also need to provide them when using bank feedspaying super (Australia only), or using another AccountRight online service.

If more than one person shares a computer, don't select the Stay signed in for 12 hours option when entering your MYOB account details. Learn more about ways you can protect your AccountRight company file.

Manage your MYOB subscription in My Account

You can manage your MYOB account by signing into My Account (myaccount.myob.com). It's your self-service portal where you can:

  • View or change your MYOB subscription and payment details

  • Change business address details

  • Change business name

  • Change contact name

  • View or pay your MYOB invoices

  • Cancel your MYOB subscription

Note that some account changes, such as updating your subscription or credit card details, require you to be the primary account contact for your MYOB subscription. This is typically the person who set up your MYOB subscription.

For all the details, see Your MYOB subscription and payment details

Manage your software and users in my.MYOB

You may have previously used my.myob to manage your MYOB account, and we're moving many of these functions to My Account.

Until we put the finishing touches on My Account, there are still some things you can only do via the my.MYOB website.

To sign in, visit the my.MYOB website for your country. In Australia go to my.myob.com.au or in New Zealand, head to my.myob.co.nz.

Once you're signed into my.MYOB, here's what you can do:

Change or transfer the registered licence for your MYOB software

There are a number of situations where you might want to update the registered licence for your MYOB software or transfer it, such as:

  • the business has changed its name

  • the ownership of the business has been transferred

  • the business been liquidated (either by court order or voluntarily)

  • the business owner has changed their legal name or email address.

    You may also need to update the relevant government authorities of changes to business details. See Australia: business.gov.au | New Zealand: nzbn.govt.nz

To update your registered licence for MYOB, complete an MYOB change of details form: Australia | New Zealand and email the form, along with any required documentation, to the email address at the bottom of the form.

Need some help?

If you need help accessing or managing your MYOB account, contact us and we'll lend a hand.