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View Single Touch Payroll reports

AccountRight Plus and Premier only

When you process your payroll, you'll report it to the ATO for Single Touch Payroll (STP) reporting. You can view your submitted payroll reports in the STP reporting centre (Payroll command centre > Payroll reporting > Payroll Reporting Centre > STP reports tab).

STP reporting centre with reports shown

On the STP reports tab you can:

  • view your submitted STP reports (one report per pay run)

  • send an update event to the ATO to sync your payroll data

  • download a PDF report showing what has (and hasn't) been sent to the ATO

  • send payroll reports that are yet to be sent (those with a status of Not Sent)

  • view the ATO's response to a submission (to help work out why a report was rejected)

Also learn about viewing year-to-date reports when finalising your Single Touch Payroll information.

Am I reporting via STP Phase 2?

You can check in the STP reporting centre (Payroll command centre > Payroll reporting > Payroll Reporting Centre). If you don't see this label, you're on STP Phase 1. How do I get ready for STP Phase 2?

STP reporting centre with phase highlighted

View STP reports (STP phase 1)

View STP reports (STP phase 2)

Report statuses

Here's a description of each report status you might see in the payroll reporting centre and what to do if something needs fixing.

Sending

The report has just been sent from MYOB and is in transit to the ATO.

There's nothing to fix - reports will sit in Sending until the ATO receives them. This can take up to 72 hours during peak periods.

Pays in reports with this status can only be reversed. Tell me more

Sent

The report has been sent and is awaiting a reply from the ATO.

There's nothing to fix - wait for the ATO's response.

Pays in reports with this status can only be reversed. Tell me more

Not sent

The report has not arrived at the ATO for one of these reasons:

  • The declaration hasn't been agreed to.

  • The person who processed the pay has not gone through the connect to ATO steps and added themselves as a declarer.

If you haven't added yourself as a declarer, learn how to do this.

If you clicked Cancel at the declaration, follow these steps to send report after processing payroll (making sure to agree to the declaration).

Pays in reports with this status can be deleted or reversed. Tell me more

Accepted

Report has been sent to and accepted by the ATO with no errors.

All good!

Pays in reports with this status can only be reversed. Tell me more

Rejected

The report has been sent but rejected by the ATO. Rejected reports will have a reason for the rejection, and what needs to be fixed for it to be accepted.

The Rejected status will remain for the report. Once you've addressed the issue, updated payroll information will be sent to the ATO on your next pay run.

Fix the issue which caused the rejection

Pays in reports with this status can be deleted or reversed. Tell me more

Accepted with errors

Report has been sent to and accepted by the ATO, however there are some things that you'll need to fix before the next pay run.

To fix this:

  1. Go to the Payroll command centre and click Payroll Reporting.

  2. Click Payroll Reporting Centre.

  3. If prompted, sign in using your MYOB account details (email address and password).

  4. Choose the applicable Payroll year.

  5. Click the Pay period dates for the report you want to view. The information you need to check and update is listed in the report. Fix all items before your next pay run.

Pays in reports with this status can only be reversed. Tell me more

FAQs