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Fixing display issues

If you're experiencing any display issues in AccountRight, make sure you're using the latest AccountRight version.

You can fix most AccountRight display issues by making sure your Windows display settings are set to the recommended scaling and resolution for your display.

Changing display settings

In AccountRight, the fonts and windows will automatically scale to match your display settings. Here's how to change the scaling and resolution to your display's recommended settings.

  1. Close all programs, including AccountRight.

  2. Right-click anywhere on your desktop and choose Display settings. 

  3. Under Scale & layout, set the Scale and Display resolution to the Recommended setting. 

    Example scale and layout settings highlighted

  4. Open AccountRight and check the display.

Still having trouble?

Click the chat bubble below and ask MOCA, our virtual assistant, for help. If MOCA can't help, you'll be guided to our other support options, including live chat. You can also submit a support request to get help from our team.