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Error: Something's gone wrong and AccountRight needs to close

We're really sorry you've received this message. The good news is the team have been working hard to eliminate errors like this, and we've made some great progress.

What causes this message?

Sometimes things don’t go to plan and AccountRight is unable to complete a task. Usually a message appears explaining the cause of the problem and how to fix it. However, if the cause can’t be identified, you’ll see the following message:

Example something's gone wrong error message

Restarting AccountRight often resolves errors like this because it removes temporary files stored on your computer which can sometimes cause problems. When AccountRight re-opens, the temporary files are gone, and hopefully so is your error.

If the error persists, there's a few things you can do: