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Connecting bank accounts from other financial institutions to MYOB

When you connect a bank account or credit card to MYOB, information from that account is sent by the financial institution straight into your MYOB business. These bank feeds save time on your data entry. Tell me more about bank feeds.

If your account isn't with one of the major financial institutions (CBAANZWestpacNABAMEX), but with another one, such as St. George, Bank of Melbourne or Bank SA, these are the steps to get set up.

To do this, you'll need to be the online owner (usually the person who set up your MYOB subscription) or an Online Admin user.

Which banks are supported?

You can connect accounts from many financial institutions including banks, credit unions, building societies, and fund managers – and we're always adding more. Check our current list of institutions you can set up bank feeds for.

If your bank isn't listed

This means your bank doesn't currently support bank feeds, but you can still import bank and credit card statements.

Let's get started

There are two parts to setting up a bank feed:

1. Apply

Start the application process in MYOB. If your bank allows it, you'll be taken to your internet banking site to finish the application. Otherwise you'll be prompted to complete an application form.

2. Link

When the application is approved, finish the setup by choosing the MYOB category that the bank feed applies to.

Need to connect additional bank accounts?

The number of bank accounts you can connect to MYOB depends on your plan. Sign into My Account > Manage my product to see your current limit or upgrade your plan.

1. Connect your bank account

Here's how to get started:

To connect your bank account

  1. In MYOB, go to the Banking menu and choose Manage bank accounts.

  2. Click Create bank feed.

  3. Select the type of account you're setting up the bank feed for (Bank account or Credit card account).

  4. Choose your bank from the list of financial institutions.

  5. Choose your Application method. Depending on your bank and account type, the Application method might be set for you.

  6. If you're applying Online via bank / internet banking, follow the prompts to complete your application via your bank's internet banking site.

  7. If you're applying using an Application form:

    1. Enter the bank account or credit card details.

    2. Read the displayed information and, if you agree, select the option I confirm that.

    3. Click Next.

    4. On the Sign the authority form page:

      1. Click Print authority form, then complete, sign and scan the form to your computer.

      2. Click Upload authority form to open the secure upload portal.

    5. Enter your Email address.

    6. Upload your scanned application form (either drag and drop the form onto the page or click Browse for files to choose the file from your computer).

    7. Click Submit Application.

How long will it take to approve my application?

Online via bank/internet banking applications are usually processed by the bank within 24 hours, but it can take a couple of days. Uploaded application forms can take 1 - 2 weeks to be processed. If you haven't heard from us after this time, contact product support.

We'll send you an email when your application has been approved, or you can track the status.

Once it's ready, you need to link the bank feed to the corresponding category in MYOB—see the next task for details.

Once you've been notified (by email) that your application has been approved and the first bank feed has arrived, you'll need to link the bank feed to the corresponding category in MYOB. This will be the category in MYOB that your bank transactions will be fed into.

To link a category to the bank feed

  1. In MYOB, go to the Banking menu and choose Manage bank accounts. The Manage bank accounts page opens, listing all the bank feeds you have set up and their status.

  2. In the Linked category column for the new bank feed, choose a category from the list. This will be the category that the bank feed transactions will be fed into. You can only select categories set up as a bank account or credit card. Learn more about categories.

  3. Click Save to finish.

What happens next?

Your bank transactions will automatically be fed into MYOB at the frequency specified by your bank for your account type.

You can then categorise those transactions or match them to existing transactions. You can even set up rules to make it happen automatically. Find out all about Working with bank transactions.

The first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included, but you can import these transactions from your bank statements.