STP Connect

Welcome to STP Connect, your hub for all things Single Touch Payroll.

We created this resource hub to help you get your clients ready for STP. You’ll find great content and tools, along with forums and links below.
They’re all designed to arm you with the information you need to get your clients on board with STP.

ATO Christmas Closure

The ATO will temporarily cease a range of services from close of business Friday 21 December 2018 and resume on Wednesday 2 January 2019.

During this period the ATO will not be processing telephone requests to add your unique software ID (SSID) to your Single Touch Payroll registration, however, you will still be able to register your SSID through the Access Manager site.

Please note that an AUSkey is required to login to Access Manager.

We’re ready, you’re ready, let’s get your clients ready

Single Touch Payroll is here and Essentials and AccountRight 2018.2 are ready to go!
STP is now mandatory, as of 1 July 2018, and we've worked directly with the ATO to ensure that all organisations are ready to go for businesses with 20 or more employees.

STP will be a big change for all of us, so let’s make sure your clients are ready.

What is it?

It’s a new, simpler way to report employees’ payroll information to the ATO. It means employers will report salaries and wages, PAYG withholding and super information directly to the ATO via their payroll software, when they pay their employees.

 As a result, businesses won’t need to complete payment summaries at the end of the financial year. Also, employees can access their information at any time through myGov.


Let’s get started?

If you process payroll on behalf of your clients, you can set yourself up to report payroll information for their business. Complete the readiness check, connect to the ATO and start reporting. If your client wants to process their own pay run, they'll need to register themselves for STP before starting the pay run.

If your client processes their own payroll, they’ll need to set themselves up for STP. You can help them get ready by making sure that they can register their software ID with the ATO during their setup. They’ll be able to do this through the ATO’s Access Manager (with an AUSkey, or having their ABN connected to their myGov account), or by phoning the ATO. More information will be provided when they onboard.

If your client processes a pay run but hadn’t registered their own business for STP, including having someone from their business notify the ATO that they’re reporting through MYOB, their reports won’t be accepted by the ATO.



Watch this!

Our video explains STP in layman’s terms. If you’d like your clients to see it, you can send it via email by clicking this link.

Guide your clients the easy way

Your clients should have done an employee headcount on 1 April 2018. If they had 20 or more employees then, STP for them is now mandatory. For employers with 19 or less employees, it’s voluntary.

It’s a great opportunity to educate your clients that STP isn’t just about compliance – it’ll make payroll (and their lives) easier! Just like our payroll functionality in AccountRight Live and Essentials. They make processing payroll a breeze – no more group certificates, and the peace of mind that tax obligations are error free.

One of best ways to help them get ready? Send our checklist. It’s in a simple PDF format that you can easily email to them. Alternatively, visit the Marketing Partner Portal and add your own logo to personalise.

A note about software IDs (SIDs) for Single Touch Payroll

A software ID is unique to a business file and the software. So, your client's SID will be different to your (the tax or BAS agent's) SID, even if you're reporting through STP for the same company file.

If your client processes their own payroll, but you as their Agent are helping the business get ready for STP, you can now notify the ATO of your client’s SID. You can do this through Access Manager, or by calling the ATO on 1300 85 22 32.

Find more information on the ATO’s website




How you can help your clients get ready

Your clients will need to update their payroll solution to one that’s STP enabled. This is the perfect opportunity for you to guide them through our STP enabled solutions and find the one that’s best suited to their needs.

 You can also tell your clients that STP will:


Save time
as they can report directly from their software


Ease compliance
burden by incorporating tax obligations into the process of paying employees


Make it easier
to get employees’ pay correct


Help address issues
which could result in lower compliance costs


Eliminate the need for Group Certificates at year end

MYOB has your clients covered

Visit the MYOB Community Forum, or our AccountRight or Essentials support pages to find out how to get your clients started with STP.

MYOB AccountRight Classic users should upgrade to AccountRight 2018.2 to be STP compliant. The good news is that clients on 2018.2 don’t need to move online. While STP will be supported in AccountRight 2018.2 for both cloud and desktop modes, we recommend taking advantage of the cloud services available in online mode (invoice tracking, smart bills, online payments, bill attachment, multi user and the ability to work from multiple locations).

AccountRight Classic customers who use multi-currency or any other AccountRight Classic feature that prevents them from moving to AccountRight 2018.2 will have a deferral in place until 31 May 2019. Contact your Partner Manager or MYOB Community Forum if you have any questions.

Before 1st July, you can contact or speak to your Account Manager directly.

No matter the product, MYOB has you covered for 1st July. Contact your partner directly for more information if you use any of these products

MYOB has worked very closely with the ATO to ensure any client who is currently utilising AccountEdge will have a deferral in place until 31 May 2019. Contact your Partner Manager or MYOB Community Forum if you have any questions.

STP Deferral Tables

We recommend STP onboarding be completed as soon as possible however we want your clients to have a smooth transition. If they need more time, we’ve secured the below deferral codes

MYOB Products When will the solution be ready? Deferral date Deferral code

AccountRight 2018.2 or higher & Essentials

+ These products are STP ready

31 Dec 2018

44 155 840
AccountRight Classic v19 + Clients will need to upgrade to AccountRight 2018.2 or higher to be STP compliant. 31 Dec 2018 44 155 840
AccountRight Classic v19 (specific features)

+ Clients using multi-currency, M-Powered Payments, negative inventory, multi-location and some add-ons have been granted a deferral.

+ Clients should migrate to AccountRight 2018.2 or higher as features become available

+ Multi-currency clients are encouraged to register for the multi-currency beta so they can be notified when they’re eligible to join.

31 May 2019
43 164 997

+ AccountEdge clients have been granted a deferral.

+ Clients will be notified when the STP enabled solution is available so they can start STP reporting.

31 May 2019

43 164 997

Tools, classes and more


Courses & e-Seminars

Invite your client to join our two-hour workshop,
available around Australia.


Webinars & e-Seminars

Want to know more? Check out our online sessions now.



Got any questions?
Take a look at our FAQs.

Like to talk to us?

To talk to your Partner Manager about a specific client need or to find out more about deferral options, please complete the form.


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