If you ever thought you were in the business of selling an item or a service, think again. You’re actually in the business of selling an experience.
There are now no borders when it comes to shopping, so why is your retail operation being constrained by a bricks and mortar store?
Observing ‘big retail’ business patterns can teach SME players some valuable lessons – about getting back to basics.
Christmas is generally the most wonderful time of year, but for retail workers it’s a whole different kettle of fish.
Do you find yourself working in your business instead of on your business? Train your management team to lead the business – and free you up for success.
If your business produces or purchases stock, you will likely need to do at least one stocktake per year. Here are some tips to make it stress-free.
The return of a sale doesn’t mean the end of the customer relationship. Find out how to turn the returns process into a sales opportunity.
Here are tips to help you design and implement a simple but yet fair returns policy to build repeat customer loyalty and boost your bottom line performance.